Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Memos and Bulletins
Public Comments For assistance with the following, please complete an online eServiceCanada service request form and Service Canada will call within 2 business days:
  • Employment Insurance 
  • Canada Pension Plan 
  • Old Age Security 
  • Guaranteed Income Supplement 
  • Social Insurance Numbers 
  • appointment requests for Passport Service 
  • Veterans Affairs Canada Services
Contact Information
Toll Free Phone Service Canada 1-800-622-6232 (1-800-O-Canada);  
CPP/OAS 1-800-277-9914;  
Employers Hiring Foreign Workers 1-866-556-5518; 
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) 1-800-367-5693;  
Social Insurance Number (SIN) Program 1-866-274-6627; 
Telephone Information Service (Employment Insurance) 1-800-206-7218;  
Telephone Reporting Service (Employment Insurance) 1-800-531-7555
TTY Phone Service Canada 1-800-926-9105; 
Employment Insurance 1-800-529-3742; 
Income Security Program 1-800-255-4786; 
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) 1-855-881-9874
Website www.servicecanada.gc.ca/tbsc-fsco/sc-dsp.jsp?rc=3555&lang=eng
Social Media Twitter Twitter: twitter.com/ServiceCanada_E
YouTube YouTube: www.youtube.com/user/ServiceCanadaE
Agency Information
Legal Status (40) Federal Government
Funding Federal
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus)  
 
Do not attend a Service Canada Centre for service unless absolutely necessary  
* complete a service request form service request form online for assistance with Employment Insurance, Canada Pension Plan, Old Age Security, Guaranteed Income Supplement, Social Insurance Numbers, immediate requests for Passport Service or Veterans Affairs Canada Services  
* a Service Canada officer will call back within 2 business days 
 
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One-stop service delivery for a wide range of federal programs and services includes: 
 
All Canadians
  • apprenticeship grants  
  • benefits finder  
  • job bank  
  • labour market information 
  • passport application 
  • passport receiving agent service  
  • Social Insurance Number (SIN) application
Employers and organizations
  • funding programs  
  • hiring foreign workers  
  • human resource management  
  • Record of Employment (ROE)
Families and children
  • Canada Child Benefit  
  • Canada Pension Plan children's benefits  
  • Canada Pension Plan death benefit  
  • Canada Pension Plan survivor's pension  
  • Employment Insurance family supplement  
  • Employment Insurance maternity and parental benefits  
  • Employment Insurance special benefits for parents of critically ill children
Labour and workplace information
  • labour standards  
  • occupational health and safety  
  • wage earner protection program  
  • workplace equity
Newcomers to Canada
  • foreign credentials referral
People with disabilities
  • Canada Pension Plan disability benefits  
  • opportunities fund for people with disabilities
Seniors
  • Allowance program  
  • Allowance for the Survivor program  
  • Canada Pension Plan retirement pension  
  • Canadian government annuities  
  • Guaranteed Income Supplement (GIS)  
  • international benefits  
  • Old Age Security (OAS)
Veterans
  • Veterans Affairs Canada
Workers
  • Canadian forces recruitment awareness  
  • Employment Insurance regular benefits  
  • Employment Insurance sickness benefits  
  • Royal Canadian Mounted Police (RCMP) recruitment awareness
Youth and Students
  • Canada Pension Plan Disability (18-25 years of age)  
  • Canada Pension Plan Survivors (18-25 years of age)  
  • Canada Summer Jobs (CSJ)  
  • career focus  
  • job search assistance 
  • Skills Link
Hours Mon-Fri 8:30 am-12 noon, 12:30 pm-4:30 pm
Areas Served Halton Region
Eligibility Varies with program
Application For assistance with the following, please complete an online eServiceCanada service request form and Service Canada will call within 2 business days:
  • Employment Insurance 
  • Canada Pension Plan 
  • Old Age Security 
  • Guaranteed Income Supplement 
  • Social Insurance Numbers 
  • appointment requests for Passport Service 
  • Veterans Affairs Canada Services
Languages English
Fees for some services
Site Information
Located In Community Burlington
Address & Map
676 Appleby Line, Unit E108
Burlington, ON L7L 5Y1
 
View Google Map
Intersection Appleby Line and Fairview St
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Employment / Training ; Government / Legal ; Income Programs ; Older Adults ; Youth
HCSD Sub Heading Employment Insurance (EI) ; ID (Identification) ; Income Programs for Older Adults ; Income Support Programs for Older Adults ; Social Assistance ; Summer Employment ; Summer Employment for Youth
Service Categories Allowance for the Survivor Program ; Canada Child Benefit Information ; Canada Pension Plan ; Canada Pension Plan Disability Benefit ; Canada Pension Plan Survivors Benefit ; Certificates/Forms Assistance ~ Government Services Issues ; COVID Related Benefits ; Employment Insurance ; Federal Government Information Services ~ Government Services Issues ; Guaranteed Income Supplement ; Job Information ; Old Age Security Program ; Passports ; Social Insurance Number Documentation ; Specialized Information and Referral ~ Government Services Issues ; Summer Employment

Agency Overview

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