Burlington Hydro

Site: Burlington

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Record #: BTN1082
Last Full Update: 08 Jan 2026

Contact Information

Office Phone

905-332-1851
Crisis Phone Mon-Sun 24 hours 1-877-310-4937
E-Mail cservice@burlingtonhydro.com
Website https://www.burlingtonhydro.com
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, X (Twitter) X (Twitter)
Primary Contact David Ferreira, Director, Communications & Stakeholder Experience; Email: dferreira@burlingtonhydro.com
Alternate Contact Rachel Hyde, Communications Advisor; Email: rhyde@burlingtonhydro.com

Agency Information

Description (Agency)

Hydro utility and water billing for City of Burlington
Legal Status (60) Commercial
Primary Executive Gerry Smallegange, Chief Executive Officer
Alternate Executive Jennifer Smith, Executive Vice President, Corporate
Funding Sale of Goods

Description and Service Details

Description (Service)

Delivers electrical energy to homes and businesses in the City of Burlington

  • issues bills for both electricity and water
    • for water problems, other than billing, see separate listing for Halton Public Works, Water & Environment here
  • payment of accounts may be made at most financial institutions

Electricity Pricing and Rate Information

  • electricity pricing is regulated by the Ontario Energy Board, for more information see separate listing here
  • there are three different price plans for residential and small business customers, for more information see Ontario Energy Board website

Ontario Electricity Support Program (OESP)

  • eligible low-income customers can apply to receive a credit on their bills to help reduce the cost of their electricity, for more information see separate listing here
  • to apply visit Ontario Electricity Support Program website or call 1-855-831-8151
Hours

Mon-Fri 8:30 am-4:30 pm
Areas Served Burlington
Eligibility

No restrictions
Application

Contact for information
Languages English
Fees Service

Site Information

Located In Community Burlington
Address & Map
1340 Brant St
Burlington, ON L7R 3Z7
 
View Google Map
Intersection Brant St and Mount Forest Dr
Physical Access Fully Accessible

Categories and Classification

Service Categories Electric Service Providers

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