Effective April 8, 2021, the Provincial government has declared a state of emergency and issued a province-wide stay-at-home order.

Services and hours listed on this page may be impacted in response to increased restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.

Memos and Bulletins
Public Comments Services altered in response to COVID-19 (Coronavirus) 
The Visitor Information Centre is closed until further notice 
* staff are responding to inquiries via email and through social media
Contact Information
Office Phone 905-634-5594
Toll Free Phone 1-877-499-9989
Fax 905-634-7220
E-Mail info@tourismburlington.com
Website tourismburlington.com
Social Media Blogger Blogger: www.tourismburlington.com/discover-burlington-ontario/
Facebook Facebook: www.facebook.com/TourismBurlington
LinkedIn LinkedIn: www.linkedin.com/groups/Tourism-Burlington-4070362?gid=4070362
Twitter Twitter: twitter.com/BurlingtonTour
YouTube YouTube: www.youtube.com/TourismBurlington
Primary Contact Sally Fitz-Gibbon, Visitor Services Coordinator; Email: sally.fitzgibbon@burlington.ca
Contact Form www.tourismburlington.com/contact/
Agency Information
Description (Agency) Assists visitors with information on Burlington, the surrounding area and Ontario and promotes the City to increase tourism and economic development
Legal Status (50) Non Profit
Established 1985
Primary Executive Kristene Smith, Executive Director
Funding Regional / Municipal
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus) 
The Visitor Information Centre is closed until further notice 
* staff are responding to inquiries via email and through social media 
Tourism Burlington: 
* maintains database of meeting facilities  
* will supply information/delegate packages to visiting conventions/meetings, sport teams, tour groups, etc.  
* sells souvenirs (postcards on Burlington, Toronto & Niagara, Burlington/Canadian pins, shirts, art cards, Burlington and Canada mugs, keyrings, magnets, local history books, DVDs, etc.) 
Provides information, in person, by phone and via the website, on: 
* restaurants 
* shopping 
* accommodations (including bed and breakfast, camping, hotels and motels, extended stay/short-term rental and group-friendly accommodations) 
* activities, including arts and culture, birding (with information on local nesting of trumpeter swans), day trips, entertainment and events, farms and markets, gardens and parks, geocaching, history and museums (including grave sites and ghosts), points of interest (including Magnetic Hill and salmon migration spawning run at Bronte Creek and Lowville Parks), scenic drives, sport and recreation, cycling, hiking and golf 
* information available in other languages
Hours Tue-Sat 9 am-4 pm
Areas Served Burlington
Eligibility No restrictions
Application Contact for information
Languages English
Fees None
Site Information
Site Location Downtown Burlington
Located In Community Burlington
Address & Map
414 Locust St, Main Fl
Burlington, ON L7S 1T7
View Google Map
Intersection Brant St and Lakeshore Rd
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Community Programs ; Sports / Recreation
HCSD Sub Heading Meeting Space ; Tours & Travel Information
Service Categories Conference/Convention Planning Support ; Leisure Accommodations ; Meeting Space ; Tourism Development ; Tourist Information

Agency Overview

Services at this Location

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