24 Hour Crisis and Distress Services - Phone, Text and Chat

Site: Halton

Agency Information
Legal Status (50) Non Profit
Description and Service Details
Description (Service) This listing shows 24 hour crisis and distress services (phone, text, chat) serving Halton Region 
* listing is not a complete list of every possible resource available  
* for additional community information 24/7, dial 2-1-1 from anywhere in Ontario (translation available) 
In an emergency call 9-1-1 for police, fire and ambulance 
General Distress 
Distress Centre Halton:  
* Oakville: 905-849-4541 
* Burlington: 905-681-1488 
* North Halton: 905-877-1211 
* text & chat: 647-557-6250 (not 24/7, check website for times)  
* 1-866-531-2600  
* online chat  
* email  
* access to addiction, mental health, and problem gambling services 
ONTX Ontario online & text crisis service:  
* text 258258 
* online chat 
* available 2 pm-2 am daily 
* will need to complete a pre-chat survey, agree to terms and conditions of service 
Crisis Text Line:  
* text HOME to 686868 
* support and information in any type of crisis  
* trained volunteers  
* does not provide medical advice 
Youth Space:  
* text 778-783-0177  
* online chat 
* available 9 pm-3 am daily 
* a community of professionally-trained volunteers who are here to support you, whatever you are going through 
* ages 30 and under 
Mental Health 
COAST (Crisis Outreach and Support Team) 1-877-825-9011  
* TTY 1-844-646-1700  
* telephone support and mobile intervention program for those who are in crisis and have a mental health concern 
* ages 16 and up  
Canada Suicide Prevention Service
* 1-833-456-4566 
* suicide prevention and support  
* telephone counselling  
* resources and support 
* text 45645- available daily from 4 pm-12 midnight 
Big White Wall:  
* online chat 
* mental health and wellbeing chat service  
* safe and anonymous  
* includes online peer community support  
* a place for creative and artistic expression of emotions  
* guided support courses and tools to help with self-management  
* mental health self-assessments 
Children and Youth 
ROCK (Reach Out Centre for Kids) crisis line:  
* 905-878-9785  
* for children and youth in crisis, and caregivers/community members  
* ages 17 and under 
Kids Help Phone
* 1-800-668-6868  
* text CONNECT to 686868 
* online chat 
* bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth  
* ages 5-25 
* 1-866-925-5454  
* telephone counselling  
* mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus  
* anonymous and confidential  
* post-secondary school students 
Indigenous people 
Hope for Wellness Helpline
* 1-855-242-3310  
* online chat  
* a mental health helpline, telephone or online chat, for Indigenous people  
* provides immediate, culturally relevant crisis counselling support  
* refers callers to additional supports if needed  
TALK4HEALING (women only):  
* call or text: 1-855-554-HEAL 
* or start your live chat session on website 
* 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario 
* services in 14 Indigenous languages 
Indian Residential Schools Crisis Line
* 1-866-925-4419  
* immediate and culturally appropriate counselling supports to former students that are experiencing distress 
Veterans Affairs Canada Crisis Line
* Toll free 1-800-268-7708  
* TTY 1-800-567-5803 
* short-term problem solving with mental health professionals 
VETS (Veterans Emergency Transition Services) Canada:  
* 1-888-228-3871  
* Canadian veterans who are in crisis, at risk of becoming homeless, or are homeless, and their family members 
Lesbian Gay Bi Trans Youth Line  
* Sunday-Friday 4 pm-9:30 pm 
* Toll free 1-800-268-9688  
* TTY 416-962-0777  
* text 647-694-4275  
* email: askus@youthline.ca  
* online chat  
* peer support by telephone, email, text and online chat  
* information and referral  
* anonymous and confidential  
* Youth Line blog  
* referral database of LGBT (Lesbian, Gay, Bi, Trans) youth services 
Trans Lifeline:  
* Toll free 1-877-330-6366, daily 10 am-4 am 
* a hotline that is staffed by transgender people for transgender people, primarily those in crisis 
* based out of the USA 
First Responders  
Boots on the Ground
* Toll free 1-833-677-2668 
* peer support for first responders  
* services offered to retired and serving police officers, firefighters, EMS and corrections officers across the province  
* able to provide in person peer support 24/7 in the GTA  
Sexual Assault and Domestic/Family Violence 
Halton Womens Place Crisis Line
* Burlington 905-332-7892 
* Milton 905-878-8555 
* 24 hour crisis line and shelter for abused women and their dependent children, emergency transportation to shelter available 
SAVIS (Sexual Assault and Violence Intervention Services):  
* 24 hour crisis line 905-875-1555 
* free individual counselling for ages 14 and up  
* support services for friends and family members  
* 24 hour anti-human trafficking crisis support line 289-837-3999 * advocacy, support and accompaniment to Nina's Place, the police station and court 
Femaide (formerly Oasis Centre des Femmes): 
* Toll free 1-877-336-2433 (1-877-FEMAIDE) 
* TTY 1-866-860-7082 
* provincial crisis line and confidential services for Francophone women who are victims or survivors of any form of violence or are in distress  
* crisis intervention, support and referral to community agencies  
Assaulted Women's Helpline: 
* 24 hour crisis line 416-863-0511 * Toll free 1-866-863-0511 
* TTY 416-364-8762 * Toll free 1-866-863-7868 
* telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services 
* ages 16 and up 
Inasmuch House, Hamilton
* 905-529-8600 * toll free 1-833-654-4217 
* TTY 905-529-8029 
* emergency shelter for women and their children in crisis, due to domestic abuse, violence and/or homelessness 
* ages 16 and up 
Interval House of Hamilton
* 905-387-8881 (if long distance, call collect) 
* a transition house and emergency shelter specifically for abused women and their children 
* all services are confidential and include meals, emergency clothing, personal needs, counselling services 
* free emergency transportation by taxi to Interval House 
* ages 16 and up 
Good Shepherd Centre, Martha House, Hamilton:  
* 24 hour crisis line 905-523-6277 
* a secure, accessible, 40-bed emergency shelter 
* for women experiencing abuse and/or homelessness and their children 
* ages 16 and up 
Native Womens Centre, Hamilton
* Toll free 1-888-308-6559 
* provides safe, emergency shelter and support programs for all women regardless of age, ancestry, culture, place of origin or sexual orientation with or without children who are experiencing crisis in their lives due to family violence, homelessness, or conflict with the law 
Children and Youth 
Child Abuse and Neglect Reporting (see full listing here)  
For children in need of care/protection report to either:  
Halton Children's Aid Society toll free 1-866-607-5437 
Halton Regional Police non-emergency line 905-825-4747 ext 5155, North Halton 905-878-5511 
Telehealth Ontario
* Toll free 1-866-797-0000  
* TTY 1-866-797-0007  
* provides health advice and information from a registered nurse (service of the Ministry of Health and Long-Term Care, no Ontario Health Insurance required) 
Emergency shelters in Halton and surrounding area
Hours Mon-Sun 24 hours
Areas Served Halton Region
Eligibility No restrictions
Application Refer to information in Service Description
Languages English
Fees None
Site Information
Located In Community Halton Region
Address & Map
Halton Region, ON
View Google Map
Physical Access Not Applicable - phone, text or chat support only
Categories and Classification
HCSD Main Heading Abuse / Assault ; Child / Family Services ; Community Programs ; Emergency / Crisis ; Mental Health / Addictions ; Youth ; Topic Guides
HCSD Sub Heading Child Abuse ; Child Abuse Resources ; Child Abuse Services ; Crisis Lines for Abuse / Violence ; Crisis Lines for Abused Women ; Distress Lines ; Distress Phone Lines ; Domestic Abuse ; Domestic Abuse Crisis Services ; LGBTQ ; LGBTQ Supports ; Special Topics ; Victims of Abuse Support Programs
Service Categories Child Abuse Hotlines ; Domestic Violence Hotlines ; General Crisis Intervention Hotlines ; LGBTQ Helplines ; Medical Information Services ; Mental Health Crisis Lines ; Suicide Prevention Hotlines

Agency Overview

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