Ontario. Ministry of Children, Community and Social Services
Site: Burlington Office
Service: Ontario Disability Support Program
Record #: BTN4014 | Last Full Update: 26 Mar 2020 |
Contact Information | |
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Office Phone | 905-637-4500 |
Toll Free Phone | 1-800-567-6388 |
TTY Phone | 905-681-0720 |
Fax | 905-681-0422 |
faxODSP-Burlington@ontario.ca | |
Website | www.mcss.gov.on.ca/en/mcss/programs/social/odsp/ |
Social Media | ![]() ![]() ![]() |
Primary Contact | Giselle Amorim, Administrative Assistant; Phone: 905-319-6036 |
Alternate Contact | Paula Banfield or Samantha Hooper-Simmons, Managers; Phone: 905-319-6091 * 905-319-6088 |
Agency Information | |
Description (Agency) | Ministry responsible for planning and development of services under the Child and Family Services Act, including child welfare, child treatment, child and family interventions, community support, child care and young offenders services |
Legal Status | (30) Provincial Government |
Funding | Provincial - Ministry of Children, Community and Social Services |
Description and Service Details | |
Description (Service) | Program offers financial assistance to help individual/family with essential living expenses * benefits, for individual/family, including prescription drugs and vision care * help finding and keeping a job, and with career advancement Program offers two types of support: Income Support: financial assistance provided each month to help with the costs of basic needs, like food, clothing and shelter * also includes benefits for clients and their eligible family members * health benefits (prescription drug coverage * dental coverage * vision care * medical supplies * medical transportation * pregnancy and breastfeeding nutritional allowance * extended health benefit) * disability-related benefits (assistive devices * additional help for hearing aids and mobility devices * guide dog benefit) * employment incentives and benefits (employment and training start up benefit * coverage for up-front child care costs * work-related benefit * transitional health benefit * employment transition benefit) * transition child benefit Employment Supports: services and supports to help clients with disabilities find and keep a job, and advance their careers Interactive Voice Response (IVR) automated information and payment details, file status 1-800-808-2268 (service not available to TTY users) * Mon-Fri 8 am-9 pm, Sat-Sun 12 noon-5 pm Welfare Fraud Hotline to report suspected cases of social assistance fraud 1-800-394-7867 or welfare.fraud.css@ontario.ca |
Hours | Mon-Fri 8:30 am-5 pm |
Areas Served | Halton Region |
Eligibility | Ages: 18 year(s) and up Income Support: residents of Ontario, 18 years and up, with a physical or mental disability that is expected to last one or more years, must be financially eligible Employment Support: a resident of Ontario, 16 years or up; with a disability that is expected to last one or more years (may qualify for employment support even if not eligible for income support) |
Application | There are 2 ways to apply: * online, using the Online Application for Social Assistance * by phone or in person, call or visit the ODSP office |
Languages | English |
Fees | None |
Site Information | |
Located In Community | Burlington |
Address & Map | |
Intersection | Appleby Line and Upper Middle Rd |
Physical Access | Fully Accessible |
Categories and Classification | |
HCSD Main Heading | Disabilities ; Employment / Training ; Income Programs |
HCSD Sub Heading | Assistance Programs ; Assistive Devices ; Disabilities Employment Program Resources ; Disabilities Employment Programs ; Social Assistance |
Service Categories | Assistive Technology Expense Assistance ~ Disability Benefit Recipients ; Comprehensive Disability Related Employment Programs ; Government Subsidized Prescription Drug Benefits ~ Disability Benefit Recipients ; Job Training Expense Assistance ~ Disability Benefit Recipients ; Medical Expense Assistance ~ Disability Benefit Recipients ; Provincial/Territorial Government Information Services ~ Disability Benefit Recipients ; Provincial/Territorial Social Assistance Disability Programs Applications ; Service Animal Purchase Assistance ~ Disability Benefit Recipients ; Transportation Expense Assistance ~ Disability Benefit Recipients ; Welfare Fraud Reporting ; Work Related Fee Payment Assistance ~ Disability Benefit Recipients |