Schizophrenia Society of Ontario

Site: Online and Telephone Service

Service: Ask the Expert

Contact Information
Office Phone Toll free 1-855-449-9949
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Email Form
Agency Information
Legal Status (50) Non Profit
Funding Provincial - Ministry of Health and Long-Term Care
Description and Service Details
Description (Service) Assists individuals and families living with schizophrenia and psychosis across Ontario through web and telephone support. 
Ask the Expert  
* trained mental health counselors provide customized, supportive counselling, advice on the mental health system and connects clients to local resources and services available throughout the province 
* all questions and responses are kept private and confidential 
Offers information for individuals and families dealing with: 
* first episode or new diagnosis of schizophrenia/psychosis 
* persistent, ongoing situations of schizophrenia and related mental illness 
* justice and mental health 
* housing 
* employment/ODSP 
* early intervention 
* medications 
* signs and symptoms of mental illness 
* advocacy 
How to get in touch: 
* complete the form, including your city and postal code so that information about local resources can be shared with you 
* allow 24 hours for a response  
* questions made over the weekend or during holidays will be responded to on the next business day 
* to speak with a mental health counselor call 1-855-449-9949 ( specify whether or not you would like the counselor to leave a voicemail message)
Hours Telephone service Mon-Fri 9 am-5 pm
Areas Served Ontario
Eligibility No restrictions
Application No application required
Languages English
Fees None
Site Information
Located In Community Hamilton
Physical Access Not Applicable - online and telephone service
Categories and Classification
HCSD Main Heading Mental Health / Addictions
HCSD Sub Heading Distress Phone Lines
Service Categories Condition Specific Mental Health Information/Education ~ Schizophrenia ; Specialized Information and Referral ~ Mental Health Issues ; Specialized Information and Referral ~ Psychotic Disorders ; Specialized Information and Referral ~ Schizophrenia

Agency Overview

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