Memos and Bulletins
Public Comments Some behavioural and mental health support services may be available for free under Ontario's health care system, contact your Local Health Integration Network (LHIN) for information
Contact Information
Office Phone 905-634-2881
Toll Free Phone 1-866-226-2565
Fax 905-634-6682
Social Media LinkedIn LinkedIn:
Email Form
Agency Information
Description (Agency) Provides specialized behavioural support to individuals of all ages: children, adolescents, adults and seniors * supports individuals exhibiting difficult-to-manage behaviours
Legal Status (60) Commercial
Established 1988
Primary Executive Anne Bonfigli, President and Chief Executive Officer; Email:
Alternate Executive Luke Carty, Chief Operating Officer; Email:
Funding Fees
Description and Service Details
Description (Service) Services for children, adolescents, adults and seniors who are experiencing behavioural, social, emotional and/or psychiatric difficulties  
* services are provided wherever the client is and are offered independently or in conjunction with other public and private services 
Family & Senior Services: 
* provides one-to-one support for family members of all ages who are exhibiting challenging behaviours, and may also be experiencing social, emotional and psychiatric difficulties  
* focused on supporting families and the individual by addressing and stabilizing challenging behaviours 
Specialized Behavioural Support Services: 
* support to individuals of all ages provided in a variety of settings, including residential facilities, day programs, hospitals, schools, long term care facilities, foster homes and community programs 
* customized for each individual and organization according to their own unique needs  
* services are flexible, client-centered, and are reviewed on a regular basis to ensure quality care 
* supports to youth justice programs for individuals aged 12 to 17 in conflict with the law, to assist with community integration and support 
No waiting lists for this service * services are available to families when needed, where needed, for as long as needed
Hours Office: Mon-Fri 9 am-5 pm 
Service: Mon-Sun 24 hours
Areas Served Ontario - may be able to arrange service to northern fly-in communities in Ontario
Eligibility No restrictions
Application Contact for information and appointments
Languages English
Fees Service - on an hourly basis
Site Information
Site Location Downtown Burlington * Across from IKEA
Located In Community Burlington
Address & Map
1006 Plains Rd E
Burlington, ON L7T 4K2
View Google Map
Intersection Plains Rd E and King Rd
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Disabilities ; Health Care
HCSD Sub Heading Advocacy for People with Disabilities ; Health & Developmental Disabilities ; Health and Developmental Disabilities
Service Categories Behavioural Learning Therapy ; Behavioural Learning Therapy ~ Alzheimer's Disease ; Behavioural Learning Therapy ~ Developmental Disabilities ; Case/Care Management ~ Dementia ; Developmental Disabilities Day Habilitation Programs ; Geriatric Assessment

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