Site: Guelph - Stone Rd Service Counter

Service: Provincial Government Services

Memos and Bulletins
Public Comments Appointments are no longer necessary for Health card services. However, making an appointment means you do not have to wait in line for service. Book online at: Book an appointment or call 1-888-376-5197 for health card inquiries.
Contact Information
Office Phone General inquiries 1-800-267-8097 
Health Card Inquiry 1-888-376-5197 
Driver and Vehicle Inquiry 1-800-387-3445
TTY Phone 1-800-268-7095 * health card inquiries 1-800-387-5559
Agency Information
Description (Agency) Access to a wide range of Ontario government services and information.
Legal Status (30) Provincial Government
Description and Service Details
Description (Service) Services include * staff assistance * information and referral

Business Registrations -- basic business registration * Business Info Line 1-888-745-8888

Driver and Vehicle -- vehicle permits and plates * drivers licences * accessible parking permits * copies of records * product sales
Note: Ontario drivers licences must be renewed every five years either online (if eligible) or at a ServiceOntario centre. For eligibility criteria to renew online, see Renew a Driver's Licence

Employment -- filing of claims under Employment Standards and Employment Protection for Foreign Nationals Act

Fish and Wildlife -- fishing and hunting licences * outdoors card - address change; licence searches, replacement licences * hunter apprenticeship safety card

Forms, Publications and Official Documents -- authentication of documents, commissioner of oaths (call ahead via general inquiries to verify if type of document can be commissioned)

Health -- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address * replacing a red and white health card with photo health card * organ and tissue donor registration

Housing and Property -- Landlord and Tenant Board application filing

Photo Identification -- Ontario Photo Card - change of name, address, digital signature ; renewal, replacement and digital photo

Taxes -- authorize or cancel a representative * other provincial tax services

**Self-service public computer available at this location to access government information and online services for residents and businesses.
**Standard suite of services provided for Ministry of Labour.
Hours Mon-Fri 8:30 am-5 pm
Areas Served Guelph ; Wellington County
Eligibility Most services -- no restrictions
Application Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online * see website for locations of ServiceOntario centres offering a full suite of drivers licence services 
Health card services are also available by appointment - see website for Online Appointment Booking
Languages English ; French - designated bilingual location
Fees Service - fees for some transactions
Site Information
Located In Community Guelph
Address & Map
1 Stone Rd W, 1st Fl
Guelph, ON N1G 4Y2
View MapQuest Map
Intersection Gordon St and Stone Rd W
Physical Access Fully Accessible - wheelchair accessible main entrance, unobstructed route to office ; Designated parking at entrance ; Lower level counter, wheelchair and companion seating ; accessible parking available, paid parking available ; accessible by Guelph Transit -- see schedules and route maps
Categories and Classification
HCSD Main Heading Disabilities ; Employment / Training ; Government / Legal ; Income Programs
HCSD Sub Heading Consumer Protection / Complaints ; ID (Identification) ; Parking Permits for People with Disabilities ; Self Employment / Entrepreneurship ; Social Assistance
Service Categories Birth Certificates ; Business Registration/Licensing ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Fishing Licences ; Hunting Licences ; Identification Cards ; Labour Standards and Practices ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ; Provincial/Territorial Health Insurance ; Title Registration/Titles

Agency Overview

Locations for this Service

Similar Service(s)

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.