IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services

Public Works, Transit Division

Site: Hamilton - 235 Birch Ave - DARTS

Service: DARTS

Memos and Bulletins
Public Comments Due the COVID-19 virus, all DARTS passengers are required to wear a non-medical face mask. Bus-stop to Bus-stop service is ending on July 1, 2020.
DARTS service has also been restricted to essential travel only. The reservationist will determine eligibility over the phone when the transportation is booked. Bookings can only be made 2 days before the planned trip to allow for medical screening.
Please see website for details and instructions.
Contact Information
Office Phone 905-529-1717 * ATS Reservations 905-529-1212
Fax 905-546-3255
E-Mail info@dartstransit.com
Website www.dartstransit.com
Agency Information
Legal Status (51) Registered Charity
Description and Service Details
Description (Service) Due the COVID-19 virus, all DARTS passengers are required to wear a non-medical face mask. Bus-stop to Bus-stop service is ending on July 1, 2020.
DARTS service has also been restricted to essential travel only. The reservationist will determine eligibility over the phone when the transportation is booked. Bookings can only be made 2 days before the planned trip to allow for medical screening.
Please see website for details and instructions. Provides door-to-door transportation service to individuals who are unable to use regular public transit due to a disability. Participants must first register with Accessible Transportation Services (ATS), a department of the Hamilton Street Railway (HSR). Employs wheelchair accessible buses, vans, MVs, and contracted taxi services when appropriate and works under contract to ATS.
Hours Office: Mon-Fri 5am-2am, Sat 6am-2am, Sun 6am-12:30am * ATS reservations: Mon-Sat 8:30am-2am, Sun 8:30am-12:30pm
Areas Served Hamilton (City of)
Eligibility People with disabilities who are unable to access regular transit service, pre-registration is required. Service is also available to qualified residents of other municipalities while they are visiting Hamilton.
Application To register, complete an application form and have it signed by a doctor. Applications can be found on the Accessible Transportation Services website, or call 905-529-1212. To reserve a ride, call up to 7 days in advance. To register for Interactive Voice Response (IVR) and ATS Web contact ATS at 905-528-4200 ext 1830.
Languages English
Fees Service - Seniors: $18/ten-ticket book * In-city charter: $90/hour, 1 hour minimum
Site Information
Located In Community Hamilton
Address & Map
235 Birch Ave
Hamilton, ON L8L 0B7
 
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Intersection Sherman Ave N and Burlington St E
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Disabilities ; Older Adults ; Transportation
HCSD Sub Heading Disability Transportation ; Seniors Transportation ; Transportation for Older Adults ; Transportation for People with Disabilities
Service Categories Disability Related Transportation ; General Paratransit/Community Ride Programs

Agency Overview


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