IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Contact Information
Office Phone 905-387-9959
Crisis Phone 24 hours 905-387-8881
Fax 905-387-0019
Primary Contact Donnica Campbell, Program Manager - Residential Services; Email:
Alternate Contact Linda Chu, Receptionist/Administrative Assistant; Phone: ext 221
Agency Information
Legal Status (51) Registered Charity
Primary Executive Nancy Smith, Executive Director; Email:
Description and Service Details
Description (Service) A transition house and emergency shelter specifically for abused women and their children. All services are confidential and include meals, emergency clothing, personal needs, counselling services. Free emergency transportation by taxi to Interval House. 
Hours Shelter Mon-Sun 24 hours * Administration Mon-Fri 9am-4:30pm
Areas Served Hamilton (City of)
Eligibility Ages: 16 year(s) and up 
Women experiencing any type of abuse from an intimate partner. Accompanying children welcome, both male and female.
Application Self-referrals and referrals from community organizations.
Languages English ; Interpretive Services
Fees None
Site Information
Located In Community Hamilton Mountain West
Address & Map
630 Sanatorium Rd
Hamilton, ON L9C 7S7
View Google Map
Intersection Rice Ave and Mohawk Rd W
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Abuse / Assault ; Child / Family Services ; Emergency / Crisis ; Government / Legal
HCSD Sub Heading Community Legal Services ; Counselling for Abused Women ; Crisis Lines for Abuse / Violence ; Crisis Lines for Abused Women ; Domestic Abuse ; Domestic Abuse Crisis Services ; Sexual Assault Support ; Shelter for Abused Women ; Shelters for Abuse ; Victims of Abuse Support Programs
Service Categories Domestic Violence Hotlines ; Domestic Violence Shelters ; Domestic/Family Violence Legal Services ~ Abused Women ; Homeless Shelter ; Professional Skills Development Support ~ Domestic Violence Issues ; Specialized Information and Referral ~ Domestic Violence Issues ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women ; Subject Specific Public Awareness/Education ~ Domestic Violence Issues

Agency Overview

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