Commission for Complaints for Telecom-television Services

Contact Information

Office Phone 1-888-221-1687, Toll free
TTY Phone 1-877-782-2924, Toll free
Fax 1-877-782-2384, Toll free
E-Mail response@ccts-cprst.ca
Website www.ccts-cprst.ca
Social Media Facebook Facebook, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube

Description and Service Details

Description (Service) Resolving customer complaints about telecommunications and television services
  • situations include billing errors, contract disputes, poor service quality and credit reporting activities
Hours Mon-Fri 9 am-8 pm
Areas Served Canada
Eligibility No restrictions
Application
  • Customers must have already tried to resolve their disputes directly with their service providers
  • If the matter remains unresolved, customers can then file a complaint with the CCTS
Languages English; French
Fees None

Site Information

Located In Community Ottawa
Address & Map
Ottawa, ON
Canada K1P 1A4
 
View Google Map
Mailing Address PO Box 56067 
Minto Place RO 
Ottawa, ON 
Canada K1R 7Z1
Physical Access Not Accessible

Categories and Classification

Agency Overview


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