Contact Information

Office Phone 1-877-249-2782, (1-877-249-CRTC) toll free
TTY Phone 1-877-909-2782, (1-877-909-CRTC)
Fax 819-994-0218
Website crtc.gc.ca/eng/home-accueil.htm
Social Media Facebook Facebook, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube

Description and Service Details

Description (Service)

Supervises and regulates telecommunications carriers, including major telephone companies

  • broadcasters
  • TV service
  • AM and FM radio stations
  • internet
  • companies that bring these services

Services

  • issues, renews and amends broadcasting licences
  • issues licences for international telecommunications services
  • promotes compliance with the Unsolicited Telecommunications Rules, including the National Do Not Call List and Canada's anti-spam legislation
  • makes decisions on mergers, acquisitions and changes of ownership in the broadcasting sector
  • approves tariffs and certain agreements for the telecommunications sector
  • encourages competition in telecommunications markets
  • responds to requests for information and concerns about broadcasting and telecommunications issues
Hours

Mon-Fri 8:30 am-4 pm

Areas Served Canada
Eligibility No restrictions
Application

Call, use the chat feature on the "Contact Us" part of the website, or visit the website for more information

Complaints: some complaints should be directed to the Commissioner for Complaints for Telecommunications Services (CCTS) instead of the CRTC * visit the Make a complaint section on the website to direct a concern appropriately

Languages English; French
Fees None

Site Information

Located In Community Gatineau
Address & Map
Les Terrasses de la Chaudière, Central Building, 1 du Portage Dr
Gatineau, QC
Canada J8X 4B1
 
View Google Map
Mailing Address c/o Canadian Radio-television and Telecommunications Commission 
Ottawa, ON 
Canada K1A 0N2
Physical Access Unknown

Agency Overview


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