Supervises and regulates telecommunications carriers, including major telephone companies

• broadcasters
• TV service
• AM and FM radio stations
• internet
• companies that bring these services

Services

• issues, renews and amends broadcasting licences
• issues licences for international telecommunications services
• promotes compliance with the Unsolicited Telecommunications Rules, including the National Do Not Call List and Canada's anti-spam legislation
• makes decisions on mergers, acquisitions and changes of ownership in the broadcasting sector
• approves tariffs and certain agreements for the telecommunications sector
• encourages competition in telecommunications markets
• responds to requests for information and concerns about broadcasting and telecommunications issues

Mon-Fri 8:30 am-4 pm

Call, use the chat feature on the "Contact Us" part of the website, or visit the website for more information

Complaints: some complaints should be directed to the Commissioner for Complaints for Telecommunications Services (CCTS) instead of the CRTC * visit the Make a complaint section on the website to direct a concern appropriately