Connected Canadians

Site: Ottawa - Mailing Address

Service: Technology training and support for seniors

Record #: IMP0144
Last Full Update: 19 Mar 2024

Contact Information

Office Phone 613-699-7896
Crisis Phone 1-877-304-5813
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube
Primary Contact Ken Roy, General Manager; Phone: 873-354-7870; Email:

Description and Service Details

Description (Service)

Technology training and support for seniors offered by technology mentors, many of whom are newcomers to Canada

  • beneficial intercultural and knowledge exchange for both parties

Instructor-led workshops (15+ participants) and 1:1 training and support sessions on a variety of topics, including:

  • staying safe on the Internet
  • using a public computer safely
  • spotting phishing and other scams
  • troubleshooting common computer problems
  • Facebook and YouTube
  • using a virus checker
  • communicating by text on your phone
  • how to use video chat
  • music and the Internet
  • using the Internet to help you cook
Hours Administration: Mon-Fri 9 am-5 pm * Service offered also during weekends, vary by volunteers availability
Areas Served Canada
Eligibility Ages: 50 year(s) and up 
Adults 50 years and older
Application Call or send an email * Volunteers : Fill out online form to apply * Organizations : Reach out to to receive customized training and support
Languages Arabic; Chinese (Mandarin); English; French; Hindi; Italian; Urdu
Fees For individual seniors: None; For organizations: based on services rendered

Site Information

Located In Community Ottawa
Address & Map
Ottawa, ON
Mailing Address 78 George St 
Suite 204 
Ottawa, ON 
Canada K1N 5W1
Physical Access Not Applicable

Categories and Classification

HCSD Main Heading Employment / Training ; Older Adults ; Sports / Recreation
HCSD Sub Heading Computer & Related Technology Classes ; Older Adult Recreation Resources ; Recreation for Older Adults
Service Categories Computer Literacy Training Programs ~ Older Adults ; Volunteer Opportunities ~ Immigrants (Canada)

Agency Overview