Distress and Crisis Ontario
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Record #:
IMP0146
Last Full Update:
24 Mar 2023
Contact Information
| Office Phone | 416-486-2242, Administrative line, not crisis line |
| info@dcontario.org | |
| Website | www.dcontario.org/# |
| Social Media |  Facebook,  Instagram,  Twitter |
Description and Service Details
| Description (Service) | Distress and Crisis Ontario (DCO) is the provincial networking organization that supports and helps build and sustain the capacity of its member agencies in the continuum of support, referral and mental health services offered to the people of Ontario. At a Distress Centre, individuals can find a listening ear for lonely, depressed, and/or suicidal people, usually 24 hours a day, 7 days a week. Many centres also have Suicide Survivor programs, support services for youth, telephone call out programs for seniors and vulnerable people, mental health Crisis Phone Lines, Online Chat services and much more. For a listing of member agencies, click here. ONTX Ontario Online & Text Crisis Service How to Chat * Chat is available on computer, or mobile device from 2 pm-2 am daily * Click Here to access. * Will need to complete a pre-chat survey, agree to terms and conditions of service, and a responder will be available. How to Text * Text is available from mobile phone from 2 pm-2 am daily and is accessed by dialing 258258. * Will need to complete a pre-chat survey, agree to terms and conditions of service, and a responder will be available. |
| Hours | Not Specified * Chat and Text services available Mon-Sun 2 pm-2 am |
| Areas Served | Ontario ; Ontario |
| Eligibility | No restrictions |
| Application | No application process |
| Languages | English |
| Fees | None |
Site Information
| Located In Community | Waterloo |
| Address & Map | |
| Mailing Address | PO Box 38038, King St N Waterloo, ON Canada N2J 4T9 |
| Physical Access | Not Applicable |
Categories and Classification
| HCSD Main Heading | Emergency / Crisis ; Mental Health / Addictions |
| HCSD Sub Heading | Distress Lines Including Chat & Text ; Distress Phone Lines Including Chat & Text |
| Service Categories | Categorical Program Administrative Units ; General Crisis Intervention Hotlines ; Internet Based Crisis Intervention |