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Public Works, Transit Division

Site: Accessible Transportation Services (ATS) - Mountain Office

Service: DARTS

Memos and Bulletins
Public Comments Due the COVID-19 virus, all DARTS passengers are required to wear a non-medical face mask.
Contact Information
Office Phone 905-529-1717 ; ATS Reservations: 905-529-1212
Fax 905-546-3255
Description and Service Details
Description (Service) Please see website for details and instructions. Provides door-to-door transportation service to individuals who are unable to use regular public transit due to a disability. Participants must first register with Accessible Transportation Services (ATS), a department of the Hamilton Street Railway (HSR). Employs wheelchair accessible buses, vans, MVs, and contracted taxi services when appropriate and works under contract to ATS.
Hours Office: Mon-Fri 5am-2am, Sat 6am-2am, Sun 6am-12:30am * ATS reservations: Mon-Sat 8:30am-2am, Sun 8:30am-12:30pm
Areas Served Hamilton (City of)
Eligibility People with disabilities who are unable to access regular transit service, pre-registration is required. Service is also available to qualified residents of other municipalities while they are visiting Hamilton.
Application To register, complete an application form and have it signed by a doctor. Applications can be found on the Accessible Transportation Services website, or call 905-529-1212. To reserve a ride, call up to 7 days in advance. To register for Interactive Voice Response (IVR) and ATS Web contact ATS at 905-528-4200 ext 1830.
Languages English
Fees Service - Seniors: $18/ten-ticket book * In-city charter: $90/hour, 1 hour minimum
Site Information
Located In Community Hamilton
Address & Map
2200 Upper James St
Hamilton, ON
Canada L0R 1W0
Mailing Address PO Box 340 
Mount Hope, ON 
Canada L0R 1W0
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Disabilities ; Health Care ; Older Adults ; Transportation
HCSD Sub Heading Disability Transportation ; Home Support ; Home Support Programs ; Medical Appointments Transportation ; Programs for Home Support ; Seniors Transportation ; Transportation for Older Adults ; Transportation for People with Disabilities ; Transportation to Medical Appointment
Service Categories Disability Related Transportation ; General Paratransit/Community Ride Programs ; Non-Emergency Medical Transportation ~ COVID-19

Agency Overview

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