HSR Public Transit

Site: HSR Customer Service Centre

Service: HSR Customer Centre Services

Record #: IMP0235
Last Full Update: 04 Jun 2024

Contact Information

Office Phone 905-528-4200
E-Mail hsrserve@hamilton.ca
Website https://www.hamilton.ca/home-neighbourhood/hsr/riding-hsr/hsr-customer-service
Social Media Facebook Facebook, Twitter Twitter

Description and Service Details

Description (Service)

Provides current information for all schedules, routes, and fares. Purchase tickets, passes, and reload PRESTO cards. Some transit passes for eligible residents are available at a discounted fee. Phone line accepts comments and complaints about HSR services, suggestions, and lost and found. Visit website for details.

Hours Mon-Fri 8:30 am-4:30 pm * Phone line Mon-Fri 8 am-4 pm
Areas Served Hamilton (City of)
Eligibility Open to all
Application Contact for information
Languages English
Fees Service Fees vary, contact for details

Site Information

Located In Community Hamilton
Address & Map
36 Hunter St E
Hamilton, ON
Canada L8N 3W8
Mailing Address 2200 Upper James St 
RR 1 
Mount Hope, ON 
Canada L0R 1W0
Physical Access Partially Accessible

Categories and Classification

HCSD Main Heading Government / Legal ; Transportation
HCSD Sub Heading Consumer Protection / Complaints ; Public Transportation
Service Categories Bus Transportation System Complaints ; Local Bus Services

Agency Overview