Ontario Ministry of Municipal Affairs and Housing

Site: Landlord and Tenant Board Southern Office

Service: Ontario Landlord and Tenant Board

Record #: IMP0238
Last Full Update: 11 May 2023

Contact Information

Toll Free Phone 1-888-332-3234
TTY Phone 1-800-855-0511
E-Mail SO-ltb@ontario.ca
Website tribunalsontario.ca/ltb/

Description and Service Details

Description (Service)

The role of the Landlord and Tenant Board (LTB) is to:

  • resolve disputes between landlords and tenants through mediation or adjudication
  • resolve eviction applications from co-ops
  • provide information to landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA)

The LTB's customer service officers process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act. Customer service officers do not provide legal advice.

Hours Mon-Fri 8:30 am-5 pm
Areas Served Brant County ; Haldimand County ; Halton Region ; Hamilton (City of) ; Niagara Region ; Norfolk County ; Six Nations of the Grand River ; Wellington County
Eligibility Landlords and tenants living in Ontario.
Application Information and application forms available from offices or download from website. Applications may be filed online, by mail, by fax, and may also be filed at some Service Ontario locations.
Languages English; French
Fees Service - Fees vary by type of application

Site Information

Located In Community Hamilton
Address & Map
119 King St W
Hamilton, ON
Canada L8P 4Y7
Physical Access Fully Accessible

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Community Legal Services ; Consumer Protection / Complaints
Service Categories Eviction Prevention Assistance ; Housing Complaints ; Landlord Rights Information/Counselling ; Landlord/Tenant Dispute Resolution ; Rent Control Enforcement ; Tenant Rights Information/Counselling

Agency Overview