Services and hours listed on this page may be impacted in response to ongoing COVID-19 restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.

Ernestine's Women's Shelter

Contact Information
Office Phone 416-743-1733
TTY Phone 416-746-3716
Crisis Phone 416-746-3701
Fax 416-743-1732
Primary Contact Laverne Blake, Manager of Programs; Phone: 416-743-1733 ext 2043; Email:
Agency Information
Description (Agency) Registered Charity
Legal Status (50) Non Profit
Funding United Way - United Way Greater Toronto
Description and Service Details
Description (Service) COVID-19 -- shelter still operating * food care packages for vulnerable women and families * crisis line 24/7, counselling and safety planning

  • Emergency shelter
  • capacity 32
  • counselling, advocacy, referrals
  • follow up
  • court and immigration escort
  • children's program and counselling
  • legal and housing assistance
  • Transitional Housing and Support Program, including outreach
  • speakers bureau
Hours Crisis line -- Mon-Sun 24 hours * call for intake
Areas Served Durham Region ; Halton Region ; Peel Region ; Toronto ; York Region
Boundaries Greater Toronto Area
Eligibility Women, with or without children, coming from abusive situations

Residency Requirements: Greater Toronto Area
Application Call first for details regarding vacancies and admission procedure
Languages American Sign Language (ASL); Arabic; Bosnian; Chinese (Cantonese); Chinese (Mandarin); English; Farsi; French - interpreters; German; Gujarati; Hindi; Italian; Korean; Ojibway; Other - Access to interpreters for other languages; Polish; Portuguese; Punjabi; Romanian; Russian; Slovenian; Somali; Spanish; Tamil; Twi; Ukrainian; Urdu; West Indian dialects
Fees None
Site Information
Located In Community Toronto
Address & Map
Toronto, ON
View Google Map
Mailing Address Stn B; Box 141 
Toronto, ON 
Canada M9W 5K9
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features - lowered buttons ; Barrier-free washroom including door and stall ; Service dogs accommodated
Categories and Classification
HCSD Main Heading Abuse / Assault ; Child / Family Services ; Emergency / Crisis ; Housing / Shelter
HCSD Sub Heading Counselling for Abused Women ; Crisis Lines for Abuse / Violence ; Crisis Lines for Abused Women ; Domestic Abuse ; Domestic Abuse Crisis Services ; Shelter for Abused Women ; Shelters for Abuse ; Transitional Housing ; Victims of Abuse Support Programs ; Victims of Crime Support Programs
Service Categories Crime Victim Safety Planning ~ Abused Women ; Domestic Violence Hotlines ; Domestic Violence Shelters ; Spouse/Intimate Partner Abuse Counselling ; Spouse/Intimate Partner Abuse Prevention ; Transitional Housing/Shelter ~ Abused Women

Agency Overview

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