Ernestine's Women's Shelter

Site: Administrative Office

Record #: MET0395
Last Full Update: 04 Dec 2023

Contact Information

Office Phone 416-743-1733
TTY Phone 416-746-3716
Crisis Phone 416-746-3701
Fax 416-743-1732
Social Media Facebook Facebook, Twitter Twitter
Primary Contact Anna Morgan, Manager, Programs and Services; Phone: 416-743-1733 ext 2031; Email:
Alternate Contact Laverne Blake, Director, Programs and Operations; Phone: 416-743-1733 ext 2043; Email:

Agency Information

Legal Status (50) Non Profit
Funding United Way - United Way Greater Toronto

Description and Service Details

Description (Service) Emergency shelter, capacity 32
  • counselling and referrals
  • advocacy and follow up
  • court and immigration escort
  • children's program and counselling
  • legal and housing assistance
Transitional Housing and Outreach Support Program (TH&O)
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau
Hours Crisis line Mon-Sun 24 hours; call for intake
Areas Served Durham Region ; Halton Region ; Peel Region ; Toronto ; York County
Boundaries Greater Toronto Area
Eligibility Ages: 16 year(s) and up 
Women, Two-Spirit, Trans, Non-binary and gender diverse (2SLGBTQI+) individuals, with or without children, escaping violence and abuse 
Residency Requirements: Greater Toronto Area
Application Call first for details regarding vacancies and admission procedure
Languages Access to interpreters for other languages; American Sign Language (ASL); Arabic; Bosnian; Chinese (Cantonese); Chinese (Mandarin); Farsi; French - interpreters; German; Gujarati; Hindi; Italian; Korean; Ojibway; Polish; Portuguese; Punjabi; Romanian; Russian; Slovenian; Somali; Spanish; Tamil; Twi; Ukrainian; Urdu; West Indian dialects
Fees None

Site Information

Located In Community Toronto
Address & Map
Toronto, ON
Mailing Address PO Box 141, Stn B 
Toronto, ON 
Canada M9W 5K9
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features, lowered buttons ; Barrier-free washroom including door and stall ; Service dogs accommodated

Categories and Classification

HCSD Main Heading Abuse / Assault ; Child / Family Services ; Emergency / Crisis ; Housing / Shelter
HCSD Sub Heading Counselling for Abused Women ; Crisis Lines for Abuse / Violence ; Crisis Lines for Abused Women ; Domestic Abuse ; Domestic Abuse Crisis Services ; Help to Find Housing ; Shelter for Abused Women ; Shelters for Abuse ; Victims of Abuse Support Programs ; Victims of Crime Support Programs
Service Categories Crime Victim Safety Planning ~ Abused Women ; Domestic Violence Hotlines ; Domestic Violence Shelters ; Housing Search Assistance ~ Abused Women ; Spouse/Intimate Partner Abuse Counselling ; Spouse/Intimate Partner Abuse Prevention

Agency Overview