Technical Standards and Safety Authority

Record #: MET0760
Last Full Update: 31 Jan 2024

Contact Information

Office Phone Spills Action Centre: 416-325-3000 ; Spills Action Centre Toll Free: 1-800-268-6060
Toll Free Phone 1-877-682-8772
E-Mail customerservices@tssa.org
Website www.tssa.org

Agency Information

Legal Status (50) Non Profit

Description and Service Details

Description (Service) SafetyInfo.ca
  • online safety awareness information on amusement rides, ski lifts, fuel, escalators and seasonal issues
  • videos
Report an incident
  • on amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and passenger ropeways (ski lifts)
Training, certification and examination
  • administers the certification of occupations regulated under the Act
Ombuds Office
  • facilitates and mediates discussion of complaints regarding potential or actual misconduct prior to formalized process
  • does not investigate, adjudicate or arbitrate claims
Hours Mon-Fri 8 am-5 pm -- closed statutory holidays
Spills Action Centre -- Mon-Sun 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Industry participants, general public
Application Call, email or visit website for information, to report an incident or safety violation
Languages English
Fees None - Ombudsman services, safety information ; Fees - inspection, training, certification

Site Information

Located In Community Toronto
Address & Map
Head Office, 345 Carlingview Dr
Toronto, ON
Canada M9W 6N9
Intersection Carlingview Rd and Dixon Rd
Mailing Address Head Office, 345 Carlingview Dr 
Toronto, ON 
Canada M9W 6N9
Physical Access Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Parking lot

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Amusement Park/Carnival Complaints ; Amusement Ride Safety Programs ; Consumer Product Safety Complaints ; Consumer Safety Standards ; Environmental Hazards Reporting ; General Safety Education ; Internet Information Resources ~ Safety Issues ; Nongovernmental Agency Departments ~ Safety Issues ; Occupational/Professional Licensing and Certification

Agency Overview