On Jan 12, 2021, the Ontario Government declared a State of Emergency and issued a stay-at-home order, which came into effect Jan 14, 2021 and will last until at least Feb 11, 2021

Services listed below may be impacted in response to increased restrictions. Please contact agencies or programs listed here prior to visiting in person in order to receive up to date information on services

Contact Information
Office Phone 416-322-4950
Fax 416-322-8084
Primary Contact Peggy Ho, Senior Coordinator, Finance and Administration; Phone: 416-322-4950 ext 223; Email:
Alternate Contact Eta Woldeab, Associate Executive Director; Phone: 416-322-4950 ext 224; Email:
Agency Information
Description (Agency) Ontario Council of Agencies Serving Immigrants -- umbrella organization of community agencies that serve immigrants and refugees * registered charity
Legal Status (50) Non Profit
Primary Executive Debbie Douglas, Executive Director; Phone: 416-322-4950 ext 229; Email:
Funding City / Town ; Regional / Municipal - Community Service Partnerships (CSP) ; United Way - United Way Greater Toronto
Description and Service Details
Description (Service) Acts as a collective voice for member agencies serving immigrants in all matters * advisory and resource body for community service agencies, government and other stakeholders in regard to matters of immigrant services * stimulates and conducts research for the sector * information exchange among member agencies

Immigrant and Refugee Communities, Neighbours, Friends & Families, -- Ontario-wide campaign to raise awareness about the signs of woman abuse and to promote bystander intervention

Positive Spaces Initiative, -- website with information and resources to help agencies better serve LGBTQIA+ newcomers (lesbian, gay, bisexual, trans, two-spirit, queer, questioning, intersex, asexual, pansexual, genderqueer

Accessibility Initiative (AI), -- training for settlement sector employees to better serve immigrants with disabilities
Hours Mon-Fri 9 am-5 pm * July-August -- Mon-Thu 9 am-5 pm, Fri 9 am-12:30 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Community agencies
Application Application package available on website
Languages English ; French ; Chinese (Cantonese)
Fees Annual membership fee based on organization's budget -- $100 to $2300
Site Information
Located In Community Toronto Downtown North
Address & Map
110 Eglinton Ave W, Suite 200
Toronto, ON M4R 1A3
View Google Map
Intersection Yonge St and Eglinton Ave W
Physical Access Wheelchair accessible building including main entrance and barrier free second floor washroom * street parking close to entrance
Categories and Classification
HCSD Main Heading Community Programs ; Youth
HCSD Sub Heading LGBTQ ; LGBTQ Supports
Service Categories Internet Information Resources ~ Immigration Issues ~ LGBTQ Issues ; Issue Advocacy ~ Immigration Issues ; Planning/Coordinating/Advisory Groups ~ Immigration Issues ; Professional Skills Development Support ~ Immigration Issues ; Spouse/Intimate Partner Abuse Prevention

Agency Overview

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