Ontario. Ministry of the Attorney General

Site: Toronto - Court of Appeal of Ontario

Service: Victim / Witness Assistance Program, Toronto, Court of Appeal of Ontario

Record #: MET0810
Last Full Update: 19 Nov 2025

Contact Information

Office Phone 416-326-2655, General Inquiry
Toll Free Phone 1-866-429-5955
Fax 416-327-6373
Website www.ontario.ca/page/victimwitness-assistance-program

Agency Information

Legal Status (30) Provincial Government

Description and Service Details

Description (Service)

Information and assistance to support participation in and understanding of the criminal court process
Services begin once police have laid charges and continue until the court case is over. Services include:

  • information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
  • needs assessment and referrals to community agencies, including Indigenous and other culturally specific agencies
  • crisis intervention, trauma-informed support, victim advocacy
  • facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
  • arrange for interpreters and accessibility accommodations
  • information and support on Victim Impact Statements, Statement on Restitution
  • facilitates access to court orders, such as bail conditions, probation orders, peace bonds
  • debriefing and follow-up support

Vulnerable Victims and Family Fund -- Helps support victims of crime, including families of homicide victims and motor vehicle fatalities resulting in criminal charges, to participate more fully in the criminal court process by providing financial assistance and court-based supports for:

  • travel to attend key court dates
  • language interpretation services
  • special accommodations for victims with disabilities, such as real-time captioning
  • basic necessities for victims of human trafficking or gun and gang violence while attending court
Hours Mon-Fri 7 am-9 pm
Areas Served Ontario
Boundaries Ontario
Eligibility

Victims and witnesses of:

  • Intimate partner violence
  • Child physical and sexual abuse
  • Sexual assault (including historical sexual assault)
  • human trafficking
  • Families of motor vehicle fatalities
  • Families of homicide victims
  • Elderly victims
  • Victims with disabilities
  • Victims of hate crime

Vulnerable Victims and Family Fund – Eligibility determined on case-by-case basis

Application Referral by police, Crown Attorney, community agency, or self-referral. 
 
To access supports, the proceedings must take place at a court in Ontario and applicants must meet specific eligibility criteria depending on the type of support requested
Languages Other - interpreters for other languages
Fees None

Site Information

Located In Community Toronto
Address & Map
Toronto, ON
Canada
 
View Google Map
Mailing Address 720 Bay St 
5th Fl 
Toronto, ON 
Canada M7A 2S9
Physical Access Unknown; contact for information

Agency Overview


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