Ontario. Ministry of the Attorney General

Site: Toronto - Court of Appeal of Ontario

Service: Victim / Witness Assistance Program, Toronto, Court of Appeal of Ontario

Record #: MET0810
Last Full Update: 26 Jul 2024

Memos and Bulletins

Public Comments Victim Support Line Toll-free 1-888-579-2888 -- Toronto area 416-314-2447

Contact Information

Office Phone 416-326-2655
Toll Free Phone 1-866-429-5955
Fax 416-212-6771
Website www.ontario.ca/page/victimwitness-assistance-program

Agency Information

Legal Status (30) Provincial Government

Description and Service Details

Description (Service)

Information and assistance to support participation in and understanding of the criminal court process. Services begin once police have laid charges and continue until the court case is over. Services include:

  • information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
  • needs assessment and referrals to community agencies
  • crisis intervention, emotional support, victim advocacy
  • facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
  • information and support on Victim Impact Statements, Statement on Restitution
  • facilitates access to court orders, such as bail conditions, probation orders, peace bonds
  • debriefing and follow-up support

Vulnerable Victims and Family Fund -- Helps support victims of violent crime, families of homicide victims and families of motor vehicle fatalities participate more fully in the criminal court process by providing financial assistance and court-based supports for: travel to attend key court dates

  • language interpretation services
  • special accommodations for victims with disabilities, such as real-time captioning
  • basic necessities for victims of human trafficking or gun and gang violence while attending for court


Hours Mon-Fri 7 am-9 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Victims and witnesses of:
  • intimate partner violence
  • child physical and sexual abuse
  • Sexual assault (including historical sexual assault and human trafficking)
  • Families of motor vehicle fatalities
  • Families of homicide victims
  • Elderly victims
  • Victims with disabilities
  • Victims of hate crime

  • Vulnerable Victims and Family Fund - eligibility determined on case-by-case basis
    Application Referral by police, Crown Attorney, community agency, or self-referral</br? 
    To access supports, the proceedings must take place at a court in Ontario and applicants must meet specific eligibility criteria depending on the type of support requested
    Languages Other - interpreters for other languages
    Fees None

    Site Information

    Located In Community Toronto
    Address & Map
    Toronto, ON
    Canada
    Mailing Address 720 Bay St 
    5th Fl 
    Toronto, ON 
    Canada M7A 2S9
    Physical Access Unknown; contact for information

    Categories and Classification

    HCSD Main Heading Abuse / Assault ; Emergency / Crisis
    HCSD Sub Heading Victims of Abuse Support Programs ; Victims of Crime Support Programs
    Service Categories Crime Witness Support ; General Crime Victim Assistance

    Agency Overview