Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario
Site: Toronto
Service: Consumer Protection Ontario

Record #:
MET0830
Last Full Update:
16 May 2025
Contact Information
| Office Phone | 416-326-8800, (within Toronto) ; Toll Free TTY: 1-877-666-6545 |
| Toll Free Phone | 1-800-889-9768 |
| TTY Phone | 416-229-6086, (within Toronto) |
| consumer@ontario.ca | |
| Website | www.ontario.ca/page/consumer-protection-ontario |
| Social Media | Facebook |
Agency Information
| Legal Status | (30) Provincial Government |
Description and Service Details
| Description (Service) | Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation
|
| Hours | Contact for hours |
| Areas Served | Ontario |
| Boundaries | Ontario |
| Eligibility | No restrictions |
| Application | Call, email, or visit website Complaint form available online |
| Languages | English, French |
| Fees | None |
Site Information
| Located In Community | Toronto |
| Address & Map | |
| Intersection | Bay St and Wellesley St W |
| Mailing Address | Consumer Services Operations Division, PO Box 450 Toronto, ON Canada M7A 2J6 |
| Physical Access | Not Applicable ; No walk-in service |
Categories and Classification
| HCSD Main Heading | Government / Legal |
| HCSD Sub Heading | Community Legal Services ; Consumer Protection / Complaints |
| Service Categories | Consumer Education ; Consumer Law ; Finance Company Complaints ; General Consumer Complaints ; Government Consumer Protection Agencies ; Legislation Information ~ Consumer Issues |
