Financial Services Regulatory Authority of Ontario

Record #: MET0836
Last Full Update: 23 Jan 2024

Memos and Bulletins

Public Comments Formerly known as Financial Services Commission of Ontario

Contact Information

Office Phone 416-250-7250 ; Toll Free TTY: 1-800-387-0584
Toll Free Phone 1-800-668-0128
TTY Phone 416-590-7108
E-Mail contactcentre@fsrao.ca
Website www.fsrao.ca/
Social Media Facebook Facebook, LinkedIn LinkedIn, X (Twitter) X (Twitter)

Agency Information

Legal Status (30) Provincial Government

Description and Service Details

Description (Service) Information and assistance on insurance (including life, health, property, disability, automobile), pension plans, loan and trust companies, deposit insurance, credit unions and caisses populaires, mortgage brokers, cooperatives
  • regulates industry practices, companies, agents and adjusters
  • protects interests of consumers, receives complaints
  • dispute resolution services
  • arm's length agency of Ontario Ministry of Finance
Hours Mon-Fri 8 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility No restrictions
Application Call, email, or visit website
Languages English, French
Fees Service fees

Site Information

Site Location Between Sheppard and Finch, just north of Mel Lastman Square
Located In Community Toronto
Address & Map
25 Sheppard Ave W
Suite 100
Toronto, ON
Canada M2N 6S6
Intersection Yonge St and Sheppard Ave W
Mailing Address 25 Sheppard Ave W 
Suite 100 
Toronto, ON 
Canada M2N 6S6
Physical Access Call for information

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Banking Regulation ; Consumer Education ~ Insurance Issues ; Consumer Education ~ Personal Finances Issues ; Government Consumer Protection Agencies ~ Insurance Issues ; Insurance Complaints

Agency Overview