Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

GO Transit

Site: Head Office

Service: GO Transit, Head Office

Record #: MET1243
Last Full Update: 27 Oct 2022

Contact Information

Office Phone Customer Service: 416-869-3200
Toll Free Phone 1-888-438-6646
TTY Phone 1-800-855-0511

Agency Information

Legal Status (30) Provincial Government

Description and Service Details

Description (Service) COVID19 -- services continue; face masks optional but encouraged while travelling; see page for service changes and news,

Route, schedule and fare information; reduced fares for seniors, students and children

GO Transit connects to municipal transit services in areas to the north, east and west of the Greater Toronto and Hamilton Area

Lost and Found -- submit a claim online
Hours Customer Service-- Mon-Fri 8 am-8 pm; Sat, Sun and statutory holidays 9 am-5 pmTelephone automated information -- Mon-Sun 24 hoursLost and Found Mon-Fri 7:05 am-7:30 pm, Sat, Sun 10 am-5:30 pm, closed statutory holidays
Areas Served Dufferin County ; Durham Region ; Halton Region ; Hamilton (City of) ; Niagara Region ; Northumberland County ; Peel Region ; Peterborough (County of) ; Simcoe County ; Toronto ; Waterloo Region ; Wellington County ; York County
Boundaries South Central Ontario
Eligibility Open to all

Residency Requirements: South Central Ontario
Application Not applicable
Languages Other languages available; GO Station ambassadors can help with translations through interpretive phone service

Site Information

Located In Community Toronto
Address & Map
Union Station, York Concourse, 65 Front St W
Toronto, ON
Canada M5J 1E6
View Google Map
Intersection York St and Front St W
Mailing Address c/o Customer Relations; 20 Bay St 
Suite 600 
Toronto, ON 
Canada M5J 2W3
Physical Access Call for accessibility information

Categories and Classification

Agency Overview

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