Social Benefits Tribunal

Record #: MET1291
Last Full Update: 30 Oct 2023

Contact Information

Office Phone 416-326-0978
Toll Free Phone 1-800-753-3895
TTY Phone 1-800-855-0511, Bell Relay Service
Fax 416-326-5135

Agency Information

Legal Status (30) Provincial Government

Description and Service Details

Description (Service)

Hears appeals on decisions affecting eligibility or amount of social assistance under Ontario Works and Ontario Disability Support Programs

  • also hears appeals on assistance being cancelled, reduced or put on hold
  • operates independently from the Ministry of Community and Social Services, under the auspices of Tribunals Ontario

Mon-Fri 8:30 am-5 pm

Areas Served Ontario
Boundaries Ontario
Eligibility Open to all

Request an internal review from the Ontario Disability Support Program or Ontario Works office that made the original decision

  • submit SBT Appeal Form within 30 days of receiving the internal review decision
Languages Other - Interpreters/translators available for other languages at hearings by prior arrangement
Fees None

Site Information

Located In Community Toronto
Address & Map
15 Grosvenor St
Ground Fl
Toronto, ON
Canada M7A 2G6
Intersection Bay St and Gerrard St W
Mailing Address 15 Grosvenor St 
Ground Fl 
Toronto, ON 
Canada M7A 2G6
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms

Categories and Classification

HCSD Main Heading Income Programs
HCSD Sub Heading Social Assistance
Service Categories Provincial/Territorial Disability Income Assistance Programs Appeals/Complaints ; Provincial/Territorial Income Assistance Programs Appeals/Complaints

Agency Overview