Law Enforcement Complaints Agency

Law Enforcement Complaints Agency

Record #: MET1605

Last Full Update: 02 Apr 2024

Contact Information

Office Phone	416-246-7071 ; Toll Free Fax: 1-877-415-4773
Toll Free Phone	1-877-411-4773
TTY Phone	1-877-414-4773
Fax	416-327-8332
E-Mail	LECA@ontario.ca
Website	www.leca.ca

Agency Information

Legal Status

(20) Regional Government

Description and Service Details

Description (Service)	Independent oversight body responsible for receiving, managing and overseeing public complaints in the following areas: all municipal, regional and provincial (OPP) police officers special constables employed by the Niagara Parks Commission peace officers in the Legislative Protective Service First Nations police officers if the police service opts into the Community Safety and Policing Act (CSPA) Brochure regarding LECA services available in languages including: Arabic, Cree, English, Farsi, French, Ojibway, Oji-Cree, Punjabi, Simplified Chinese, Spanish, Taglog, Tamil, Urdu
Hours	Mon-Fri 8:30 am-4:30 pm
Areas Served	Ontario
Eligibility	Members of the public with a complaint about police conduct
Application	Complaint form available on website Complaints can be made in person, filed online, by mail, fax, email or at local police stations
Languages	English, French
Fees	None

Site Information

Located In Community	Toronto
Address & Map	655 Bay St 10th Fl Toronto, ON Canada M7A 2T4
Intersection	Bay St and Dundas St W
Mailing Address	655 Bay St 10th Fl Toronto, ON Canada M7A 2T4
Physical Access	Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features ; Barrier-free washroom including door and stall

Categories and Classification

HCSD Main Heading	Government / Legal
HCSD Sub Heading	Consumer Protection / Complaints
Service Categories	Law Enforcement Complaints

Agency Overview