Site: Telephone and Virtual Service

Record #: MET2344
Last Full Update: 09 Jan 2024

Contact Information

Office Phone Crisis Text Line: 686868, Text GOOD2TALKON
Toll Free Phone 1-866-925-5454, Counselling Line

Agency Information

Legal Status (50) Non Profit

Description and Service Details

Description (Service)

Telephone Counselling, call 1-866-925-5454
Mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus

Crisis Text Line, text GOOD2TALKON to 686868
Trained volunteer crisis responders provide listening and support; anonymous and confidential

Web Messaging, visit
Trained volunteer crisis responders provide confidential support through online chat

Telephone and Text services also accessible online at

Kids Help Phone, Peer-to-Peer Community, see separate listing

Partnership of Kids Help Phone, ConnexOntario Health Services Information and Ontario 211 Services (see separate listings), and Ontario Centre of Excellence for Child and Youth Mental Health


Mon-Sun 24 hours

Areas Served Ontario
Boundaries Ontario
Eligibility Ages: 17 year(s) and up 
Postsecondary students 
Residency Requirements: Ontario

Telephone distress line, call 1-866-925-5454; volunteer crisis text line, text GOOD2TALKON to 686868; visit website for online chat as well as information and resources

Languages Interpretation available for over 100 languages
Fees None

Site Information

Located In Community Toronto
Address & Map
Toronto, ON
Mailing Address 439 University Ave 
Suite 300 
Toronto, ON 
Canada M5G 1Y8
Physical Access Not applicable

Categories and Classification

HCSD Main Heading Child / Family Services ; Community Programs ; Emergency / Crisis ; Mental Health / Addictions ; Youth
HCSD Sub Heading Child Mental Health ; Community Information ; Distress Lines Including Chat & Text ; Distress Phone Lines Including Chat & Text ; Youth Mental Health Resources ; Youth Mental Health Services
Service Categories Adolescent/Youth Counselling ~ College/University Students ; Comprehensive Information and Referral ; Internet Based Crisis Intervention ~ College/University Students ; Specialized Information and Referral ~ College/University Students ; Talklines/Warmlines ~ College/University Students ; Youth Issues Information Services

Agency Overview