On Jan 12, 2021, the Ontario Government declared a State of Emergency and issued a stay-at-home order, which came into effect Jan 14, 2021 and will last until at least Feb 11, 2021

Services listed below may be impacted in response to increased restrictions. Please contact agencies or programs listed here prior to visiting in person in order to receive up to date information on services

Across Boundaries: An Ethnoracial Mental Health Centre

Contact Information
Office Phone 416-787-3007 * COVID-19 Mental Health Support 437-245-2788
Fax 416-787-4421
Social Media Facebook Facebook:
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Primary Contact Genoveva Policarpio, Office Manager; Phone: 416-787-3007 ext 297; Fax: 416-787-0812; Email:
Agency Information
Description (Agency) Registered Charity
Legal Status (50) Non Profit
Primary Executive Aseefa Sarang, Executive Director; Phone: 416-787-3007 ext 226; Fax: 416-787-0812; Email:
Description and Service Details
Description (Service) COVID-19 -- Services provided by phone, including Mental Health Support 437-245-2788, and psychiatric consultations * meal support and delivery for most vulnerable registered clients * groups and in person programs suspended


Ethnoracial mental health centre * individual and community support (case management) * support groups and peer support * family support * consumer/survivor initiatives to address economic and social barriers, such as employment preparation, computer training, and literacy and ESL classes * drop-in, social rehabilitation, life skills development, community kitchen * leadership and advocacy training * alternative models of support and services, including art and music therapy * community outreach, including anti-racism education and training in mental health * psychiatric consultation

2SLGBTQ + Case Management -- for members of racialized communities * includes trauma-informed counselling, drop in programs, harm reduction * anti-racism, anti-oppression framework
Hours COVID-19 Remote service and support, Mon-Fri 9 am-5 pm * Mental Health Support by phone, also Mon-Fri 8 am-8 pm by appointment
Areas Served Durham Region ; Halton Region ; Peel Region ; Toronto ; York Region
Boundaries Greater Toronto Area
Eligibility Persons 16 years and older from racialized communities, with severe mental health problems/illnesses and substance abuse * consumers/survivors
Application Self referral or referral by family member, health professional, social service or community agency, diversion program, religious institution or social organization * for intake and program information call 416-787-3007 ext 222 or visit website * case management -- apply through Access Point, call 1-888-640-1934 or visit to complete application
Languages English ; Afrikaans ; Amharic ; Bengali ; Chinese (Mandarin) ; Dari ; Farsi ; Harari ; Hindi ; Pashto ; Punjabi ; Shona ; Somali ; Swahili ; Twi ; Urdu ; Xhosa ; Other African, Caribbean and Asian languages may be available, including Arabic, Filipino, Gujarati, Sinhala, Tamil, Tsonga
Fees None
Site Information
Located In Community York
Address & Map
51 Clarkson Ave
Toronto, ON M6E 2T5
View Google Map
Intersection Caledonia Rd and Eglinton Ave W
Physical Access Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Categories and Classification
HCSD Main Heading Mental Health / Addictions
HCSD Sub Heading Community Mental Health ; Support Groups
Service Categories Art Therapy ~ Chronic/Severe Mental Illness ; Community Mental Health Agencies ; Cultural Awareness/Competencies Training ~ Mental Health Issues ; Food Preparation Facilities ~ Chronic/Severe Mental Illness ; Leadership Development ~ Chronic/Severe Mental Illness ; Life Skills Education ~ Chronic/Severe Mental Illness ; Mental Health Related Support Groups ; Music Therapy ~ Chronic/Severe Mental Illness ; Outreach Programs ~ Chronic/Severe Mental Illness ; Peer Support Services ~ Mental Illness/Emotional Disabilities ; Post Disaster Mental Health Services ; Professional Skills Development Support ~ Cultural/Racial Issues ~ Mental Health Issues ; Psychiatric Case Management ; Psychiatric Rehabilitation

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