Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Canadian Hearing Services

Site: Toronto Regional Office

Service: Canadian Hearing Services, Toronto Regional Office

Memos and Bulletins
Public Comments Formerly known as Canadian Hearing Society
Contact Information
Toll Free Phone 1-866-518-0000
TTY Phone 1-877-215-9530
Fax 1-833-203-4422
Primary Contact Wayne King, Employment Services
Description and Service Details
Description (Service) COVID19 -- Offices closed until further notice
  • hearing aid clinics open by appointment only
  • core services offered virtually continuing to provide emergency support services
  • Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530,, SMS/Text 416-712-6637 (charges may apply)
  • Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham

  Multiservice agency for adults who are Deaf, Deafened, or hard of hearing
  • audiology and speech-language pathology
  • communication devices
  • hearing aid services and hearing tests
  • support for coping with hearing loss
  • American Sign Language (ASL) classes for individuals and businesses
CHS Interpreting Services -- professional ASL interpreters for medical, legal, business, employment, social and government services  

Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies  

CONNECT Counselling Services -- counselling for children, youth, adults who are culturally deaf, oral deaf, deafened, hard-of-hearing and their families: counselling around mental health issues, addiction, relationships, domestic violence, or other serious challenges  

General Support Services -- support for culturally deaf, oral deaf, deafened, and hard-of-hearing people to help people overcome language and cultural barriers in everyday living situations: case management, referrals, supportive counselling, consumer advocacy, short-term intervention  

Hearing Care Counselling -- support for hard-of-hearing adults 55+ who are having difficulty with hearing loss, or younger adults with other disabilities as well as hearing loss, requiring home-based services: home visits, education, counselling, communication devices  

Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students  

Also site for head office
Hours COVID19 -- no walk-in service Mon-Fri 9 am-5 pm
  • Ontario Interpreter Services -- Mon-Thu 8 pm-8 pm, Fri 8 am-5 pm
  • Emergency Interpreter Services -- Mon-Sun 24 hours
  • Counselling Services Mon-Fri 9 am-5 pm
  • Areas Served Ontario
    Eligibility Varies by program

    Residency Requirements: Steeles Ave (north) to Lake Ontario (south), Hwy 427/Etobicoke Creek (west) to Rouge River (east)
    Application Contact organization for service
    Languages Other - Other languages may be available
    Fees None - no fees for Counselling Services ; Vary for different services
    Site Information
    Located In Community Toronto
    Address & Map
    271 Spadina Rd
    Toronto, ON
    Canada M5R 2V3
    Physical Access Easy access to elevator ; barrier-free washroom including door and stall ; wheelchair accessible building including main entrance ; designated parking in underground parking lot close to elevators
    Categories and Classification
    HCSD Main Heading Arts / Culture ; Child / Family Services ; Disabilities ; Health Care ; Newcomers ; Youth
    HCSD Sub Heading Assistive Devices ; Children with Disabilities ; Disability Associations ; Health & Physical Disabilities ; Health and Physical Disabilities ; Interpretation / Translation ; Language Instruction ; Resources for Children with Disabilities ; Resources for Youth with Disabilities ; Youth with Disabilities
    Service Categories Audiological Evaluations ; Disability Associations ~ Hearing Loss ; Health/Disability Related Counselling ~ Hearing Loss ; Hearing Augmentation Aids ; Hearing Augmentation Aids ~ College/University Students ; Interpretation/Translation ~ Hearing Loss ; Sign Language Instruction ; Specialized Telecommunications Equipment ; Speech and Language Pathology ~ Hearing Loss ; Student Disability Services ~ Hearing Loss

    Agency Overview

    Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.