Ontario. Ministry of Health and Long-Term Care

Site: INFOLine

Service: AIDS and Sexual Health Infoline/The Mainline

Contact Information
Office Phone AIDS and Sexual Health Infoline 416-392-2437
Toll Free Phone AIDS and Sexual Health Infoline 1-800-668-2437 ; The Mainline 1-800-686-7544
Fax 416-392-0716
Website www.toronto.ca/health/sexualhealth/aids_hotline.htm
Primary Contact Brian Chen, Supervisor
Site Information
Located In Community Toronto Downtown Central
Accessibility Not Applicable
Agency and Service Names
Alternate Name AIDS and Sexual Health Info-Line ; AIDS Bureau ; Ministry of Health and Long-Term Care ; Point of Care Rapid HIV Test
Former Name Ontario. Ministry of Health (1999)
Agency Information
Legal Status (30) Provincial Government
Description and Service Details
Description (Service) Anonymous and non-judgmental counselling * referrals to clinics and community agencies * crisis intervention * administered through Toronto Public Health (see separate entry)

AIDS and Sexual Health Infoline -- current information and support on HIV/AIDS, counselling and referral to Point of Care HIV Rapid Test sites, pre-test and post-test options, safer sex, risk assessment, sexually transmitted diseases, birth control options, emergency contraception, sexuality, relationship concerns, pregnancy and options, sexual orientation

The Mainline 1-800-686-7544 -- current information and support on issues related to harm reduction, injection drug use and needle exchange programs
Hours Mon-Fri 10 am-10:30 pm, Sat-Sun 11 am-3 pm * closed statutory holidays
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all Ontario residents
Languages English ; French ; call for availability of other languages
Fees None
Categories and Classification
Service Categories AIDS/HIV Prevention Counselling ; Birth Control Counselling ; Disease/Disability Information ~ AIDS/HIV ; Disease/Disability Information ~ Sexually Transmitted Disease ; Medical Information Lines ~ AIDS/HIV Issues ~ Reproductive Issues ; Medical Information Lines ~ Harm Reduction Perspective ~ Substance Use Disorder Issues ; Safer Sex Education ; Sexual Orientation Counselling ; Specialized Information and Referral ~ AIDS/HIV Issues ; Specialized Information and Referral ~ Reproductive Issues

Agency Overview

Locations for this Service

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