Contact Information

Office Phone 416-586-5437, Administration
Crisis Phone 1-800-668-6868, Kids Help Phone ; 686868, Text
Fax 416-586-0651
Primary Contact Mary Grossutti, Senior Manager, Knowledge Mobilization; Email:

Description and Service Details

Description (Service) COVID19 Telephone, text, and online counselling and support available, including online resources such as COVID19 information; for telephone counselling in English and French call 1-800-668-6868, also available in Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian through interpreters
Crisis Text Line open to all in crisis, available by texting 686868 (see separate listing)

Peer2Peer, (Peer-to-Peer Community),
Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential
Hours Telephone/Text Counselling: Mon-Sun 24 hours
Live Chat Counselling (English): Mon-Sun 7 pm-12 midnight
Live Chat Counselling (French): Mon-Sun 7 pm-12 midnight
Crisis Text Line: Mon-Sun 24 hours (see separate entry)
Areas Served Canada ; Ontario
Eligibility Children, youth and young adults 5-25 years, including newcomers

Residency Requirements: Canada
Application Call 1-800-668-6868, or text 686868, or for online chat visit
Languages Interpreters available for Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian
Fees None

Site Information

Located In Community Toronto
Address & Map
Toronto, ON
Mailing Address 439 University Ave 
Suite 300 
Toronto, ON 
Canada M5G 1Y8
Physical Access Not applicable

Agency Overview

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