Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card

Administers Interim Federal Health Program (IFHP): ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care

• information for clients, information for health care providers can be found here: www.cic.gc.ca/english/helpcentre

Medical service providers that already accept IFHP:
ifhp-pfsi.medavie.bluecross.ca/en/search-ifhp-providers

Report suspected citizenship fraud: call the Client Support Centre and follow the options, or email IRCC.CitizenshipFraudTips-Fraudedecitoyennete.IRCC@cic.gc.ca

Report suspicious immigration activity: call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060

Human trafficking hotline: 1-833-900-1010

Refugee claims: forms available on website and may be submitted online

For any application, appointments may be offered at

• 325 Milner Ave, Suite 200, Scarborough
• 3085 Glen Erin Drive, Mississauga
• 5343 Dundas St W, Ste 105, Etobicoke

COVID19 Travel considerations affecting immigration and refugees:
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html

Call Centre hours: Mon-Fri 8 am-4 pm

Automated information line and to check application status Mon-Sun 24 hours

• no walk-in service
• call, email or visit website for application kits and instructions
• completed forms should be mailed to the address listed on the kit which will vary by program
• status of filed application available via website