Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program

Contact Information

Office Phone Information Line: 416-325-5666; Toronto Regional Office 416-325-0500 ; Disability Adjudication Unit: 416-326-5079 ; Disability Adjudication Unit Toll Free: 1-888-256-6758 ; Disability Adjudication Unit TTY Toll Free: 416-326-3372
Toll Free Phone 1-888-789-4199, Information Line
TTY Phone 1-800-387-5559
Website www.mcss.gov.on.ca/en/mcss/programs/social/odsp

Agency Information

Primary Executive Heather Marton, Senior Program Manager

Description and Service Details

Description (Service) Income Supports:

Health benefits -- prescription drugs, dental care, vision care
  • medical supplies, including diabetic and surgical supplies
  • transportation to medical treatment if cost exceeds $15 per month
  • Pregnancy and Breastfeeding Nutritional Allowance
  • Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics
  • batteries for mobility devices and hearing aids
  • guide dogs
  • Special Diet Allowance may be available
Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit moving costs and essential furniture

Employment incentives and benefits -- Employment and Training Start-Up Benefit
  • child care costs
  • Work-related benefit
  • Transitional health benefit
  • Employment Transition Benefit
Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility Income Support
Adults 18 years and older with a verified physical or mental disability expected to last a year or more, must live in Ontario and meet financial eligibility criteria
Employment Supports
Ontario residents 16 years and older with a physical or mental disability expected to last a year or more
it is not necessary to be receiving ODSP income support to be eligible for employment supports
Application Call nearest local office (see separate entries) to arrange a meeting or apply online, those in need of immediate assistance should apply for Ontario Works -- see separate entry Toronto. Employment and Social Services
Languages English; French

Site Information

Located In Community Toronto
Address & Map
375 University Ave
5th Fl
Toronto, ON
Canada M7A 1G1
Mailing Address 375 University Ave 
5th Fl 
Toronto, ON 
Canada M7A 1G1
Physical Access Unknown; contact for information

Agency Overview

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