Custody Review Board

Contact Information

Office Phone 416-327-4673
Toll Free Phone 1-888-728-8823
TTY Phone 1-800-855-0511, Bell Relay Service
Fax 416-327-0558

Description and Service Details

Description (Service)

COVID19 Services by phone; processing delays may occur for documents sent by mail or courier to temporary mailing address 15 Grosvenor St, Ground Floor, Toronto, ON M7A 2G6; all front-line counter services closed until further notice

  • to make an application, call 416-327-4673 or 1-888-728-8823
  • CRB accepts collect calls, dial 0 and follow voice prompts
  • for assistance, call, or email
  • all in-person hearings postponed, rescheduled, or delivered in alternate format
  • to request in-person proceeding as an accommodation for a need under Ontario Human Rights Code, or if it will result in an unfair hearing, contact tribunal by email or phone


Adjudicative tribunal reviews decisions under the Child and Family Services Act regarding placement in or transfer to a particular facility, refusal of temporary release or reintegration leave, or transfer from a place of open custody to secure custody, under auspices of Social Justice Tribunals Ontario


Mon-Fri 9 am-5 pm

Areas Served Ontario
Eligibility Youth 12-17 years, in custody or detention

Call or visit website for information, including information required to complete a telephone application through Case Coordinator; collect calls accepted

Languages Interpreters/translators available for other languages at hearings by prior arrangement

Site Information

Located In Community Toronto
Address & Map
655 Bay St
14th Fl
Toronto, ON
Canada M7A 2A3
Mailing Address 15 Grosvenor St 
Ground Floor 
Toronto, ON 
Canada M7A 2G6
Physical Access Wheelchair accessible automatic main entrance ; Elevator with braille and voice/tone features - lowered buttons ; Barrier-free washroom including door and stall

Agency Overview

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