Inspectorate of Policing

Site: Toronto

Record #: MET7741
Last Full Update: 20 Apr 2026

Contact Information

Office Phone 416-314-4130
Toll Free Phone 1-888-333-5078
E-Mail iopinfo@ontario.ca
Website http://www.iopontario.ca/en

Description and Service Details

Description (Service)

Regulatory body ensuring compliance with the Community Safety and Policing Act and its regulations by police services, their boards and board members and organizations employing special constables

  • investigates complaints of police services or police services boards not providing adequate and effective policing
  • conducts inspections
  • monitors police service and police service boards
  • research


Public conduct complaints regarding all municipal, regional, and provincial (OPP) police officers in Ontario, go to the Law Enforcement Complaints Agency (LECA), see separate entry

Investigations of the conduct of police officers that may have resulted in death, serious injury, sexual assault and/or the discharge of a firearm at a person, are conducted by the Special Investigations Unit (SIU), see separate entry

Hours Mon-Fri 9 am-5 pm
Areas Served Ontario
Eligibility No restrictions
Application Call, email or visit website for information
Complaints - complete online form or call or submit form by email to IOPcomplaints@ontario.ca or mail
Languages English, French
Fees None

Site Information

Located In Community Toronto
Address & Map
777 Bay St
Suite 701
Toronto, ON
Canada M5G 2C8
Mailing Address 777 Bay St 
Suite 701 
Toronto, ON 
Canada M5G 2C8
Physical Access Fully accessible

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Law Enforcement Complaints ~ Provincial Administrative Tribunals ; Provincial Administrative Tribunals ~ Law Enforcement Issues

Agency Overview