IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services

Ontario Caregiver Organization

Service: Online Services/Find Support

Contact Information
Toll Free Phone Helpline 1-833-416-2273, 1-833-416-CARE
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Stacy Chung, Engagement Coordinator
Agency Information
Legal Status (30) Provincial Government
Primary Executive Amy Coupal, Chief Executive Officer
Funding Provincial
Description and Service Details
Description (Service) Online information, resources and webinars for family caregivers * online caregiver support groups, young caregiver online support group for ages 15-25 years

Helpline for caregiver information, assessment and referral to connect people to community services

SCALE Program (Supporting Caregiver Awareness Learning and Empowerment) -- webinars for new or experienced caregivers * online group coaching and one-on-one telephone counselling

1:1 Peer Mentor Program -- registered Caregiving Mentees connect by phone or online/virtual discussion with an assigned mentor, the Peer Mentors share their experience and knowledge

Public awareness and systemic advocacy * research
Hours Helpline -- Mon-Sun 24 hours * live chat Mon-Fri 7 am-9 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all caregivers
Application Visit website or call
Languages English ; French
Fees None
Site Information
Located In Community Toronto Downtown Central
Address & Map
180 Dundas St W, Suite 1425
Toronto, ON M5G 1Z8
View Google Map
Intersection University Ave and Dundas St W
Physical Access Wheelchair accessible automatic main entrance
Categories and Classification
HCSD Main Heading COVID-19
HCSD Sub Heading Information & Referral Resources ; Safety and Well-being Resources
Service Categories Caregiver Consultation and Support ; Caregiver Counselling ; Caregiver Support Groups ; Caregiver Training ; Internet Information Resources ~ Caregiver Issues ; Peer Role Model Programs ~ Caregivers ; Subject Specific Public Awareness/Education ~ Caregiver Issues ; System Advocacy ~ Caregiver Issues ; Talklines/Warmlines ~ Caregivers

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