IMPORTANT NOTE

On Jan 12, 2021, the Ontario Government declared a State of Emergency and issued a stay-at-home order, which came into effect Jan 14, 2021 and will last until at least Feb 11, 2021

Services listed below may be impacted in response to increased restrictions. Please contact agencies or programs listed here prior to visiting in person in order to receive up to date information on services

Distress Centre Halton

Contact Information
Office Phone 905-849-4559 ext 102
Crisis Phone Toll Free 1-833-924-1946
Fax 905-849-7569
E-Mail info@dchalton.ca
Website www.dchalton.ca
Social Media Facebook Facebook: www.facebook.com/DistressCentreHalton/
Twitter Twitter: twitter.com/DCOakville
Primary Contact Kathleen Bontigao-Legaspi, Coordinator, TeleCheck Program and Community Outreach; Phone: 905-849-4559 ext 104; Email: kathleen@dchalton.ca
Alternate Contact Rose Ford, Coordinator, Office Operations and Administration; Phone: 905-849-4559 ext 103; Email: rose@dchalton.ca
Agency Information
Legal Status (50) Non Profit
Established 1974
Primary Executive Dara Eisner Clancy, Executive Director; Phone: 905-849-4559 ext 101; Email: dara@dchalton.ca
Funding Donations * United Way of Halton and Hamilton * Halton Region * Foundations
Description and Service Details
Description (Service) Registered charity that supports people in the community to better cope with crisis, loneliness, and emotional stress * provides telephone support on the Distress Line 365 days a year
  • all services are confidential, anonymous, free and available to all age groups
  • staffed by volunteers who receive extensive training including communication, sensitivity, crisis management and active listening

Distress Line
  • listening, befriending and crisis intervention by telephone

TeleCheck
  • 10 minute check-in phone call to provide medication or appointment reminders, and to check on client's well-being

Speaking Engagements
  • available to speak with a club, class, or group about the services provided or to teach courses on active listening skills

Training and Workshops (fee-for-service)
  • safeTALK training

Distress Line volunteer opportunities available * must meet certain criteria and attend all mandatory training sessions * contact for more information
Hours Distress line daily 24 hours
Areas Served Halton Region ; Hamilton (City of) ; Peel Region
Boundaries Hamilton, Halton Region, and Peel Region
Eligibility No restrictions
Application Call
Languages English
Fees None
Site Information
Site Location Halton Region
Located In Community Halton Region
Mailing Address PO Box 776 
Oakville, ON L6K 0A9
Physical Access Not Applicable
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions
HCSD Sub Heading Distress Lines ; Distress Phone Lines
Service Categories General Crisis Intervention Hotlines ; Volunteer Opportunities

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