Contact Information

Office Phone 905-693-4270
Toll Free Phone 1-877-693-4270
TTY Phone 1-844-646-1700
Crisis Phone COAST (Crisis Outreach and Support Team): 1-877-825-9011
Fax 289-291-4420
Social Media Facebook Facebook, LinkedIn LinkedIn, Twitter Twitter

Agency Information

Legal Status (50) Non Profit
Primary Executive Rashaad Vahed, Chief Executive Officer; Email:
Funding United Way Halton & Hamilton ; Halton Region ; Donations

Description and Service Details

Description (Service) Programs and services include:

Case Management
  • helps people manage symptoms in positive ways, get the right care, find a place to live, make healthy choices, and connect to others who can help

Information and Referral
  • provides information on mental health, addictions, and services to promote improved health and well-being
  • provides current and comprehensive information for people who have a mental health and/or addiction concerns as well as family members, friends, physicians, health care workers, or service providers

Crisis Outreach and Support Team (COAST)
  • provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern

Education and Training
  • offer a range of workshops, courses, training, groups, and services to promote positive health and create a supportive community

Call-In Counselling
  • Single session counselling available over the phone, video platform and in-person (select days)
  • call 289-291-5396 to schedule an appointment

Groups and Workshops
  • Dialectical Behaviour Therapy (DBT)-based skills groups and workshops: Develop skills such as mindfulness, distress tolerance, emotional regulation and interpersonal effectiveness
  • AFFIRM: Group focused on developing new skills, meeting new people, and reducing symptoms of anxiety and depression for LGBTQ2S+ youth and adults
  • Structured Relapse Prevention: For clients with moderate to severe substance use concerns looking to work towards changing alcohol/drug use, and learn how to cope with daily substance use triggers, cravings and risk situations

Transitional Case Management Program
  • Dual Diagnosis Program: for people who have both a mental health concern and /or intellectual disability
  • Justice Services: providing assistance and court support services for people who have a mental health/addiction concern and are involved in the criminal justice system
  • Court Support: for people who have a mental health and/or addiction concern and are accused of an offence * help patients get the mental health and/or addictions support they need while they are in the midst of court proceedings, such as the community treatment court
  • Release from Custody: help people to reintegrate back into the community in a safe and supportive manner

Peer Support Program

Services and Programs:
  • Education and Training
  • Mobile Outreach Team - COAST - Crisis Outreach and Support Team
Hours Office: Mon-Fri 8:30am-4:30pm
Areas Served Burlington ; Halton Hills ; Milton ; Oakville
Boundaries Burlington, Halton Hills, Milton, and Oakville
Eligibility 16 years and older for walk-in counselling
Application Call for information
Languages English
Fees some fees for educational services

Site Information

Site Location Oakville (Morrison)
Located In Community Oakville
Address & Map
1540 Cornwall Rd, Unit 102
Oakville, ON L6J 7W5
View Google Map
Intersection Maple Grove Dr and Cornwall Rd
Physical Access Fully Accessible


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