Canadian Mental Health Association

Site: Halton Region Branch Head Office - Oakville

Service: Mental Health Services

Record #: MHH0507
Last Full Update: 16 Sep 2022

Memos and Bulletins

Public Comments

Services altered in response to COVID-19 (Coronavirus) 
Here is how we will be providing service at this time: 

  • Our 24/7 COAST Crisis Line will continue to be available at 1-877-825-901 
  • Clients in our community support programs, including Transitional Case Management, Crisis Outreach Program, Justice, and housing support programs, will receive support from staff by phone 
  • Our Information and Referral service will continue to be available at 905-315-8664 
  • Free Walk-In Counselling will be provided by phone rather than in person. Please call 289-291-5396 and you will be contacted by a counsellor within 24 business hours 
  • Peer Support group programming has been suspended, and Peer Mentors will be providing one-on-one support by phone. Please call Sandra at 905-691-3855 or Lynn at 289-834-3258 or Dave at 289-259-5092 
  • Registration for our Health Promotion courses is currently closed and training has been suspended.

This location serves Oakville, Burlington and Milton

Contact Information

Office Phone 905-693-4270
Toll Free Phone 1-877-693-4270
TTY Phone 1-844-646-1700
Crisis Phone COAST (Crisis Outreach and Support Team): 1-877-825-9011
Fax 289-291-4420
Social Media Facebook: 
Primary Contact ConnexOntario, Information and Referral Team; Phone: 905-315-8664

Agency Information

Description (Agency) Community Mental Health Agency. Accredited with Exemplary Standing by Accreditation Canada
Legal Status (50) Non Profit
Primary Executive Rashaad Vahed, Chief Executive Officer; Email:
Alternate Executive Megan McNeil, Manager, Case Management Services; Email:
Funding HCCSS MH ; United Way Halton & Hamilton ; Halton Region ; Donations

Description and Service Details

Description (Service) COVID-19 Service Change: Case Management services and support groups are being offered virtually. FREE call in counselling is being provided via phone rather than in person. Call 289-291-5396 to be contacted by a counsellor within 24 business hours. 24/7 COAST Crisis Line continues to be available at 1-877-825-9011. In-person courses and workshops are on hold until further notice

Programs and services include:

Case Management
  • helps people manage symptoms in positive ways, get the right care, find a place to live, make healthy choices, and connect to others who can help

Information and Referral
  • provides information on mental health, addictions, and services to promote improved health and well-being
  • provides current and comprehensive information for people who have a mental health and/or addiction concerns as well as family members, friends, physicians, health care workers, or service providers

Crisis Outreach and Support Team (COAST)
  • provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern

Education and Training
  • offer a range of workshops, courses, training, groups, and services to promote positive health and create a supportive community

Free Walk-In Counselling: temporarily on hold until further notice * service is being  provided via phone rather than in person * call 289-291-5396 and a counsellor will contact within 24 hours, Mon-Fri

Transitional Case Management Program:
  • Dual Diagnosis Program: for people who have both a mental health concern and /or intellectual disability
  • Justice Services: providing assistance and court support services for people who have a mental health/addiction concern and are involved in the criminal justice system
  • Court Support: for people who have a mental health and/or addiction concern and are accused of an offence * help patients get the mental health and/or addictions support they need while they are in the midst of court proceedings, such as the community treatment court
  • Release from Custody: help people to reintegrate back into the community in a safe and supportive manner

Peer Support Program

Services and Programs:
  • COAST - Crisis Outreach and Support Team
  • Education and Training
  • Equilibrium - Mood Disorder Support Group
Hours Office: Mon-Fri 8:30am-4:30pm
Areas Served Burlington ; Halton Hills ; Milton ; Oakville
Boundaries Burlington, Halton Hills, Milton, and Oakville
Eligibility 16 years and older for walk-in counselling
Application Call for information
Languages English
Fees some fees for educational services

Site Information

Site Location Oakville (Morrison)
Located In Community Oakville
Address & Map
1540 Cornwall Rd, Unit 102
Oakville, ON L6J 7W5
Intersection Maple Grove Dr and Cornwall Rd
Physical Access Fully Accessible

Categories and Classification

HCSD Main Heading Mental Health / Addictions
HCSD Sub Heading Community Mental Health ; Distress Phone Lines ; Justice / Mental Health Programs ; Support Groups
Service Categories Community Mental Health Agencies ; Condition Specific Mental Health Information/Education ; General Counselling Services ; General Mental Health Information/Education ; Jail Diversion Programs for Mentally Ill Offenders ; Mental Health Associations ; Peer to Peer Networking ~ Addictions/Dependencies Issues ; Peer to Peer Networking ~ Mental Health Issues ; Psychiatric Case Management ; Specialized Information and Referral ~ Addictions/Dependencies Issues ; Specialized Information and Referral ~ Mental Health Issues


Copyright Information This listing is copyright © 2023 Home and Community Care Support Services Mississauga Halton

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