Contact Information

Office Phone 1-833-845-9355 (1-833-845-WELL)
Crisis Phone COAST: 1-877-825-9015
Fax 905-844-4961

Agency Information

Description (Agency)

Registered, charitable organization offering community-based housing, support and wellness programs to persons living with mental illness and/or addiction * Accredited by Canadian Centre for Accreditation

Legal Status (50) Non Profit
Established 1981
Primary Executive David Bedini, Board Chair; Email:
Alternate Executive Paul Gregory, Executive Director; Email:
Funding Donations ; United Way Halton & Hamilton ; Halton Region

Description and Service Details

Description (Service)

COVID-19 Resources for Congregate Living Settings

Registered, charitable organization offering community-based housing, support and wellness programs to persons living with mental illness and/or addiction * qualified support coordinators provide support and services based on the consumer's level of need  * all referrals for housing and support services are processed by one-Link

Rent-geared-to-income supportive housing options:

  • transitional housing leading to independent living
  • collaborative shared housing
  • shared townhouse living
  • individual apartments

Mental health community support programs:

Staff assist with:

  • case management
  • advocacy
  • life skills training
  • supportive counselling
  • activities of daily living
  • access to community services
  • 24/7 access to telephone support for program participants

Community Outreach Team provides assertive outreach, builds supportive relationships, identifies an individual's unmet needs, supports their expressed wishes, builds circle of supports, navigates housing needs, and works from a harm reduction and trauma informed lens

Programs & services to support mental wellness

  • Centre for Innovation in Peer Support - a peer-to-peer mental wellness initiative * provides wellness-based, peer-led self-help and social connections programming to community members; and support to organizations who have peer staff
  • Virtual self-help resources, Social Connections, Youth Peer Programming and Peer Resource Hub
  • call 1-833-845-9355 ext 390 or email for more information

Information and Referral:

  • provides information on how to access programs and services
  • offers 24/7 access to crisis line support to all program participants
  • provides support for people with mental and/or addiction issues who want to improve their wellness, independence and quality of life

Services and Programs:

  • Support House - Supportive Housing

Administration: Mon-Fri 8:30am-4:30pm

Areas Served Halton Region ; Mississauga
Eligibility 16 years and older * mental health and/or addiction issues, residents of Ontario wishing to reside in Halton Region, continued involvement with a mental health and/or addiction professional and compliant with medication * supportive housing clients must demonstrate ability to meet financial commitments or eligibility for government assistance

Referral from psychiatric professional, family physician and other agencies, or self, through one-Link application process (form downloadable from website)

Languages English
Fees food costs where applicable

Site Information

Site Location Oakville (Queen Elizabeth)
Located In Community Oakville
Address & Map
165 Cross Ave, Suite 201
Oakville, ON L6J 0A9
Intersection Trafalgar Rd and Cornwall Rd
Physical Access Fully Accessible


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