Contact Information

Office Phone Toll free 1-833-845-9355 (1-833-845-WELL)
Fax 905-844-4961
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube
Primary Contact Paul Gregory, Executive Director; Email:
Alternate Contact Christina Jabalee, Director, Integrated Client Services and Strategy; Email:

Description and Service Details

Description (Service)

Offers a full range of supportive housing options for those with mental health and/or substance use issues, from highly intensive staff supported residences, to community supports through rent subsidies with private landlords

  • supports multiple needs and works to strengthen essential life skills
  • assists in connecting with additional supports in the community such as interdisciplinary health teams
  • supports individuals to transition to more independent housing 

Staff Supported Residences include: 

Chartwell House

  • supports individuals aged 16 and up with Residential Counselors between 5-7 days per week
  • located in Oakville
  • has seven bedrooms in a congregate setting 

Life House

  • supports youth 16 to 24 with Residential Counselors 7 days a week
  • located in Acton
  • has five bedrooms in a congregate setting 

Grace House

  • Halton’s only 24/7 staffed supportive housing residence
  • located in Oakville
  • has 10 bedrooms in a congregate setting
Hours Office: Mon-Fri 8:30 am-4:30 pm Residence:
  • Staff provide flexible hours of support
  • Emergency telephone support available 24/7 to residents
  • no phone calls or visitors before 8:30 am, or after 11:30 pm
Areas Served Halton Region ; Preference given to those residing in Halton Region
Eligibility Ages: 16 year(s) and up Applicants must:
  • have no recent criminal record and no history of violence or fire setting
  • be able to actively participate in day program and household responsibilities
  • not be actively using illicit drugs or abusing alcohol
Application Admission by referral only
  • referrals are accepted from community agencies, professionals, psychiatrists and local hospitals, educational facilities, doctors, through one-Link referral source (form downloadable from the website)
  • telephone or personal contact must be followed by the referral in writing from appropriate social agency
  • specific application and referral forms will be forwarded once one-Link referral received
Languages English
Fees Program - Room and board - on a sliding scale geared to income

Site Information

Located In Community Oakville
Address & Map
Oakville, ON
View Google Map
Mailing Address 165 Cross Ave, Suite 201 
Oakville, ON L6J 0A9
Physical Access Fully Accessible

Agency Overview

Locations for this Service

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