Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Support House

Site: Oakville - Head Office

Service: Supportive Housing

Memos and Bulletins
Public Comments Services altered in response to COVID-19 (Coronavirus) 
* Grace House, Life House and Chartwell House residences remain staffed, though closed to visitors 
If you have any questions, please call 1-833-845-WELL (9355)
Contact Information
Office Phone Toll free 1-833-845-9355 (1-833-845-WELL)
Fax 289-351-1010
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Paul Gregory, Executive Director; Email:
Alternate Contact Christina Jabalee, Director, Integrated Client Services and Strategy; Email:
Agency Information
Legal Status (50) Non Profit
Established 1974
Funding Provincial - Home and Community Care Support Services Mississauga Halton ; Donations ; United Way - Halton & Hamilton
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus) 
* Grace House, Life House and Chartwell House residences remain staffed, though closed to visitors 
If you have any questions, please call 1-833-845-WELL (9355) 
Offers a full range of supportive housing options for those with mental health and/or substance use issues, from highly intensive staff supported residences, to community supports through rent subsidies with private landlords 
* supports multiple needs and works to strengthen essential life skills 
* assists in connecting with additional supports in the community such as interdisciplinary health teams 
* supports individuals to transition to more independent housing 

Staff Supported Residences include:

Chartwell Residence 
* supports individuals aged 16 and up with Residential Counselors between 5-7 days per week 
* located in Oakville 
* has seven bedrooms in a congregate setting 
LIFEhouse (Living Independently For Experience) 
* supports youth 16 to 24 with Residential Counselors 7 days a week 
* located in Acton 
* has five bedrooms in a congregate setting 
Grace House Residence 
* Halton’s only 24/7 staffed supportive housing residence 
* located in Oakville 
* has 10 bedrooms in a congregate setting
Hours Administration: Mon-Fri 8:30 am-4:30 pm 
Residence: Staff provide flexible hours of support 
* Emergency telephone support available 24/7
Areas Served Halton Region ; Preference given to those residing in Halton Region
Eligibility Ages: 18 year(s) and up 
Residents must:  
* be able to actively participate in day program and household responsibilities 
* could safely evacuate the home independently in case of emergency
Application Admission by referral only 
* referrals are accepted from community agencies, professionals, psychiatrists and local hospitals, educational facilities, doctors, through one-Link referral source (form downloadable from the website)  
* telephone or personal contact must be followed by the referral in writing from appropriate social agency 
* specific application and referral forms will be forwarded once one-Link referral received
Languages English
Fees Program - Rent - on a sliding scale geared to income
Site Information
Located In Community Halton South
Address & Map
Halton South, ON
View Google Map
Mailing Address 165 Cross Ave, Suite 201 
Oakville, ON L6J 0A9
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Housing / Shelter ; Mental Health / Addictions
HCSD Sub Heading Mental Health Housing Programs ; Mental Health Housing Resources ; Supportive Housing ; Transitional Housing
Service Categories Homelessness Prevention Programs ; Supportive Housing for Homeless People ; Transitional Housing for Mental Health ; Transitional Housing for Substance Use Disorder

Agency Overview

Locations for this Service

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