Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Support House

Site: Online/Web Service

Service: Centre for Innovation in Peer Support - Peer Services, Virtual Programs

Contact Information
Office Phone Toll free 1-833-845-9355 (1-833-845-WELL)
Fax 905-844-4961
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Agency Information
Legal Status (50) Non Profit
Established virtual programs 2020
Funding Regional / Municipal - Halton Region ; Provincial - Mississauga Halton Local Health Integration Network ; Donations ; United Way - Halton & Hamilton ; Foundation - Ontario Trillium Foundation
Description and Service Details
Description (Service) Supports offered in a virtual setting in direct response to physical distancing measures implemented to prevent the spread of Covid-19 

Online Peer-led Support Groups

* up to date calendar of groups is available on website 
Social Connections 
* no registration required, open to anyone 16+ in Ontario 
* offering opportunities to connect socially over a virtual platform 
* topics include: Mindful Moments, The Centre Café, The Sharing Circle and The Games Room 
Self-Help Drop-In 
* requires a brief pre-registration for participation, open to anyone 16+ in Ontario 
* explore in a safe, stigma free environment and develop wellness tools 
* groups include: Well BEing, Navigating Stress & Anxiety and Daily Wellness Planning 

One-to-One Peer Supports

Peer Support Navigation 
* offers one-to-one peer support appointments via phone/teleconference 
* sometimes, exploring new supports feels uncomfortable, Peer Support Navigators will support your needs 
* Peer Navigation and 1:1 services by phone, text or virtual, Mon-Fri 
Peer Warm Line 
* it’s not uncommon to experience feelings of loneliness, anxiety, anger or fear during these times 
* talk, and be heard by someone able to offer supportive listening 
* call 289-644-1480, Mon-Fri, 12 noon-5 pm 

Virtual System/Partner Offerings

* weekly on-line Communities of Practice for Peer Support Worker and one for Peer Support Supervisors, open across Ontario 
* guidelines, manuals & toolkits, open to province 
* training for peer positions, supervisors, teams and organizations 
* support for peer program implementation 
* quality improvement & evaluation support 
* infrastructure & governance 
* influencing policy & decision makers
Hours Office: Mon-Fri, 8 am-4 pm  
Groups: Mon-Sat, morning, afternoon and evening, see website for details
Dates Visit website
Areas Served Ontario
Eligibility Ages: 16 year(s) and up 
Individuals age 16 and older who identify as navigating a mental health and/or substance use/behavioural addiction
Application Call 1-833-845-9355, self-referral
Languages English
Fees None
Site Information
Located In Community Halton South
Address & Map
Halton South, ON
View Google Map
Mailing Address 165 Cross Ave, Suite 201 
Oakville, ON L6J 0A9
Physical Access Not Applicable - Online services
Categories and Classification
HCSD Main Heading COVID-19 ; Mental Health / Addictions
HCSD Sub Heading Safety and Well-being Resources ; Support Groups
Service Categories Internet Information Resources ~ Mental Health Issues ; Mental Health Related Support Groups ; Peer Support Services ~ Mental Health Issues ; Talklines/Warmlines

Agency Overview

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.