PACT for Halton

Site: Joseph Brant Community Health Centre

Record #: OAK4069
Last Full Update: 30 Oct 2023

Contact Information

Office Phone 905-639-3724
Toll Free Phone 1-866-236-4141
Fax 905-639-4251
Primary Contact Nadine Manazzone, Support Staff
Alternate Contact Shannon Dindyal, Team Leader

Agency Information

Established 1997
Primary Executive Tony Wright, Manager, Mental Health, Joseph Brant Hospital

Description and Service Details

Description (Service)

A community outreach program, serving residents of Halton

  • also known as "Hospital without Walls" - brings mental health services to patients in the community on a long-term basis and with flexible levels of intensity
  • a mobile interdisciplinary clinical team that provides round-the-clock clinical treatment, rehabilitative, and support services to individuals with a severe and persistent mental illness
  • teams consist of nurses, social workers, occupational therapists, psychiatrists, case managers and peer support workers
  • works with clients to support them in their journey to recovery and to integrate comprehensive services into their everyday lives

Services provided include:  

  • comprehensive case management with a rehabilitation focus
  • crisis assessment and intervention
  • symptom assessment and management
  • administration and monitoring of medication
  • activities of daily living
  • social and leisure skills development
  • supportive counselling
  • education
  • consultation
  • support to caregivers


  • Mon-Thu 8:30 am-7 pm
  • Fri-Sun 8:30 am-4:30 pm
Areas Served Burlington ; Milton
Eligibility Ages: 18 year(s) and up

Services are provided for individuals who:

  • have a history of severe and persistent mental illness, as demonstrated by high hospitalization days, particularly those with a diagnosis of schizophrenia
  • exhibit significant functional impairments due to their mental illness in the areas of self-care, productivity, and leisure
  • continuously require high service needs in excess of 8 hours per month

Referrals to the PACT program are accepted from psychiatrists, family physicians and other mental health professionals

Languages English
Fees None

Site Information

Located In Community Burlington
Address & Map
Joseph Brant Community Health Centre, Lower Level
1182 North Shore Blvd E, Room B41
Burlington, ON L7S 0A2
Intersection Maple Ave and Lakeshore Rd
Mailing Address c/o PACT for Halton
Physical Access Fully Accessible

Categories and Classification

HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions
HCSD Sub Heading Community Mental Health ; In-Person Crisis Resources ; In-Person Specialized Crisis Services
Service Categories Assertive Community Treatment ; Home Based Mental Health Services ~ Chronic/Severe Mental Illness ; In Person Crisis Intervention ~ Chronic/Severe Mental Illness ; Psychiatric Case Management ; Psychiatric Disorder Counselling ; Psychiatric Medication Services ; Psychiatric Rehabilitation

Agency Overview