Contact Information

Office Phone 905-633-8324
Fax 905-634-1716
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter
Primary Contact Maissoun Al Munajed, Career Development Specialist; Phone: 905-633-8324 ext 2221; Email:
Alternate Contact Astrid Fernandes, Manager, Employment Services; Phone: 905-633-8324 ext 2244; Email:
Contact Form

Agency Information

Description (Agency)

Nonprofit agency focusing on creating work opportunities, skills development and social integration to people facing barriers to employment

Legal Status (50) Non Profit
Established 2005 Kelly Duffin 905-526-8482 ext. 2222 President and CEO
Primary Executive Tracy Cunning, Vice President, Employment Services; Phone: 905-526-8482 ext 1305; Email:
Funding Provincial

Description and Service Details

Description (Service)

Employment resources and coaching to find sustainable employment in Ontario

  • assessment of skills, interests and experience  
  • job search strategies and support, including resume development and interview preparation
  • information about careers and occupations, local labour market, employment opportunities 
  • help in maintaining employment
  • information and referral to other employment and community services

Better Jobs Ontario -- Skills training and financial support for laid off workers 

  • training program must demonstrate good job prospects 
  • financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance

Services for employers -- help in identifying human resource skills requirements, matching of workplace needs to workers' skills, capabilities, interests and experience 

  • matching of workplace needs to workers' skills, capabilities, interests and experience
  • support for developing on-the-job training plans and monitoring of placements to support retention

Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees

  • available to small, medium and large businesses planning to deliver short-term training for existing or new employees

Pathways to Employment

  • paid pre-employment training
  • employment opportunities
  • paid job placements with placement supports for participants and hiring incentives for employers
  • one on one guidance and support
  • work completion bonuses

Mon-Fri 8:30 am-5 pm

Areas Served Halton Region
Eligibility Individuals of legal working age and not attending full time school or training; must be resident of Ontario and eligible to work in Canada

Better Jobs Ontario
  • laid off individuals who are currently unemployed
  • individuals from low-income households experiencing labour market challenges
Pathways to Employment
  • Ontario residents 15-30 years who are eligible to work in Canada, unemployed, not attending school full time and struggling with mental health and/or a disability
Employment services at this agency/location can be tailored to meet the needs of individuals with disabilities, on social assistance, students and youth
  • Call or drop in
  • for general information on Employment Ontario services call the toll-free Employment Ontario contact centre at 1-800-387-5656 (TTY 1-866-533-6339) or visit
Languages English ; Interpretive Services - call ahead
Fees None

Site Information

Site Location In the plaza with Freshco
Located In Community Burlington
Address & Map
3505 Upper Middle Rd, Unit D1A
Burlington, ON L7M 4C6
View Google Map
Intersection Walkers Line and Upper Middle Rd
Physical Access Fully Accessible

Agency Overview

Services at this Location

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