Home and Community Care Support Services Hamilton Niagara Haldimand Brant
Site: Burlington Office
Record #: OAK4397 | Last Full Update: 21 Mar 2022 |
Memos and Bulletins | |
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Public Comments | Burlington Branch serves the Burlington area of Halton Region * additional Branch offices are located in Hamilton, St. Catharines, Simcoe and Brantford (for contact information see here Ways to file a complaint, concern, or compliment include: * by phone: 1-866-790-4642 Extension 3883 * by email: hnhb.patientrelations@lhins.on.ca * in person: at office location * for more information see website here |
Contact Information | |
Office Phone | 905-639-5228 |
Toll Free Phone | 1-800-810-0000 |
Fax | 905-639-8704 |
access@lhins.on.ca | |
Website | www.healthcareathome.ca/hnhb |
Social Media | ![]() ![]() ![]() |
Agency Information | |
Description (Agency) | One of 14 organizations established across the province to plan, integrate and fund local health care as well as coordinate and deliver home and community care and services |
Legal Status | (30) Provincial Government |
Established | 1997 |
Primary Executive | Cynthia Martineau, Chief Executive Officer |
Alternate Executive | Martina Rosza, Vice President, Home and Community Care |
Funding | Provincial - Ministry of Health and Long Term Care |
Description and Service Details | |
Description (Service) | Provides access to health care support at home, at school, or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or Home and Community Care Services community clinic * referral to other community services when appropriate Services available to eligible patients may include: * nursing * personal support * physiotherapy * occupational therapy * speech-language therapy * social work * nutritional counseling * end-of-life care * medical supplies and equipment * access to long-term care homes * access to supported living (adult day programs, assisted living, supportive housing, retirement homes, and short stay care) * school health support services * specialized services for people living with specific health conditions * referral to other community supports * Burlington Nursing Care Centre Information and Referral offered through My Health GPS, 1-800-810-0000 (available Mon-Sun 8:30 am-8:30 pm): system navigation * access to community resources * assistance with referrals |
Hours | Burlington office: Mon–Fri 8:30 am-4:30 pm My Health GPS: Mon-Sun 8:30 am–8:30 pm |
Areas Served | Burlington |
Eligibility | People of all ages who are facing the challenges of age, illness, injury, or disability |
Application | Call * no referral required for most services * referral through school for in-school services |
Languages | English ; French |
Fees | None - covered by OHIP |
Site Information | |
Located In Community | Burlington |
Address & Map | |
Intersection | Brant St and James St |
Physical Access | Fully Accessible |
Categories and Classification | |
HCSD Main Heading | Child / Family Services ; Disabilities ; Health Care ; Housing / Shelter ; Older Adults ; Youth |
HCSD Sub Heading | Children with Disabilities ; Health & Physical Disabilities ; Health and Physical Disabilities ; Help to Find Housing ; Home and Community Care (formerly CCAC) ; Home Support ; Home Support Programs ; Programs for Home Support ; Resources for Children with Disabilities ; Resources for Youth with Disabilities ; Supportive Housing ; Youth with Disabilities |
Service Categories | Activities of Daily Living Assessment ; Attendant Registries ; Attendant Services for People With Disabilities ; Case/Care Management ~ Brain Injuries ; Home Health Care ; Housing Search Assistance ~ People With Disabilities ; In Home Assistance Registries ; Long Term Care Coordination Centres ; Long Term Care Options Counselling ; Medical Social Work ; Nursing Facility Referrals ; Occupational Therapy ; Personal Care ; Physical Therapy ; Respite Care Registries ; Specialized Information and Referral ~ Health Issues ; Speech and Language Pathology ; Student Disability Services |