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Service Canada

Site: Ottawa - Mailing Address

Service: CPP International

Contact Information
Office Phone From Canada and the United States 1-800-454-8731;  
From all other countries 1-613-957-1954 (collect calls accepted)
TTY Phone Toll free 1-800-255-4786
Fax 613-952-8901
Social Media Twitter Twitter:
YouTube YouTube:
Description and Service Details
Description (Service) If you have lived or worked in Canada and in another country, or you are the survivor of someone who has lived or worked in Canada and in another country, you may be eligible for pensions and benefits from Canada and/or from the other country because of a social security agreement
  • an international agreement between Canada and another country that is designed to coordinate the pension programs of the two countries for people who have lived or worked in both countries
  • can help you qualify for benefits by allowing you to combine your periods of contribution or periods of residency in Canada with your periods of contribution or periods of residency in the other country to meet the minimum eligibility criteria
  • can also reduce or eliminate restrictions based on citizenship or on payment of pensions abroad
  • the requirements under the social security agreements vary from agreement to agreement
  • for more information, see website
In person service available at local Service Canada Centres:
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Canada
Eligibility Call or visit the website for details of eligibility
  • please have your Canadian social insurance number ready
Application Applications are available online
Languages English ; French
Fees None
Site Information
Located In Community Ottawa (City of)
Mailing Address c/o International Operations 
Service Canada 
Ottawa, ON K1A 0L4
Physical Access Not Applicable - Mailing address
Categories and Classification
HCSD Main Heading Income Programs ; Older Adults
HCSD Sub Heading Income Programs for Older Adults ; Income Support Programs for Older Adults
Service Categories Pension Benefits Assistance

Agency Overview

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