Record #:
ONT00057
Last Full Update:
03 Oct 2024
Agency Information
| Legal Status |
(30) Provincial Government |
| Established |
2004 |
| Funding |
Provincial - MHLTC |
Description and Service Details
| Description (Service) |
Government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls or written complaints are answered by ACTION Line staff * callers can also have their complaints forwarded to an Independent Complaints Facilitators
Handles urgent and non-urgent complaints |
| Hours |
Daily 8:30am-7pm |
| Areas Served |
Ontario |
| Boundaries |
Ontario |
| Eligibility |
People with concerns or complaints about an Ontario long-term care home |
| Application |
Call |
| Languages |
English ; French |
| Fees |
Free |
Site Information
| Located In Community |
Toronto Downtown Central |
| Address & Map |
|
| Physical Access |
Not Applicable |
Categories and Classification
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